Overview
Build your strategic thinking skills to lead with foresight, influence, and purpose in the public sector. Develop professional skills and foundational techniques.
Syllabus
Module 1: The Power of Building Relationships
- Explore strategies for fostering meaningful professional relationships.
- Recognize the role of trust and communication in effective relationship building.
- Identify techniques to strengthen collaboration across teams and organizations.
Module 2: The Power of Influence in the Workplace
- Examine how influence shapes workplace dynamics and decision-making.
- Learn approaches for establishing credibility and authority.
- Develop practical skills for positively impacting others in professional settings.
Module 3: Persuasion and Negotiation
- Understand the principles of persuasion and their application in the workplace.
- Learn negotiation strategies that lead to win-win outcomes.
- Practice techniques for resolving conflicts and achieving agreements.
Module 4: Partnerships and Coalitions
- Explore the importance of partnerships in achieving organizational goals.
- Examine strategies for forming and sustaining coalitions.
- Analyze real-world examples of successful partnerships and collective efforts.
Taught by
Alan Zucker, Amy Sareeram, Cindy Morgan-Jaffe, Dr. Le'Angela Ingram, Michele Proctor, Natalya H. Bah, Heather Murphy Capps, Doris McMillon, Bascom Destrehan “Dit” Talley, and Marshall Scantlin