Building Effective Organizational Relationships: An Employee's Rx Course

Module 1: Understanding the Changing Workplace

• Define organizational culture and identify its key elements and dynamics
• Explore demographic shifts, diversity, and generational influences on the workplace
• Identify personal strategies to navigate evolving workplace cultures
• Understand the forces shaping modern workplace environments

Module 2: Self-Awareness and Personal Effectiveness

• Understand internal and external self-awareness and how they affect workplace relationships
• Learn about Social Styles and the dimensions of assertiveness, responsiveness, and versatility
• Explore the relationship between emotional intelligence and social awareness
• Identify personal behaviors to enhance workplace effectiveness and communication

Module 3: Building Effective Subordinate–Supervisory Relationships

• Define and develop high-quality relationships with supervisors
• Understand the psychological contract between supervisors and employees
• Learn how to build trust, communicate openly, and provide feedback effectively
• Explore strategies for repairing and maintaining supervisor–employee collaboration

Module 4: The Employee’s Vantage Point: Communication 3.0

• Improve communication skills through active listening and feedback techniques
• Identify and overcome common communication barriers in the workplace
• Learn to deliver and receive feedback using a structured approach
• Apply models like Shannon’s Communication Model and Emotional Intelligence to interpersonal communication