Building Effective Organizational Relationships: A Supervisor's Rx Course

Module 1: The Changing Organizational Culture in America’s Workplace

• Examine the components of organizational culture and its impact on performance
• Understand demographic shifts and generational differences in today’s workforce
• Identify workplace culture challenges and opportunities for supervisors
• Explore strategies to navigate and influence evolving organizational environments

Module 2: Self-Awareness and Personal Effectiveness

• Develop greater self-awareness and identify personal behavioral styles
• Learn about the Social Style Inventory and the impact of emotional intelligence
• Assess personal effectiveness through social and emotional competencies
• Practice adaptability, versatility, and authenticity to strengthen relationships

Module 3: Navigating Relationships at Work

• Build trust-based relationships with subordinates, peers, and superiors
• Understand and leverage the psychological contract in the workplace
• Foster psychological safety and employee engagement
• Apply the Value-Added Relationship Management (VARM) model

Module 4: Communication 3.0

• Refine communication skills with a focus on listening and feedback
• Recognize and overcome communication barriers in supervisory roles
• Use models like Shannon’s Communication Process to enhance clarity
• Practice giving and receiving feedback to foster productive relationships