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Ever wondered what makes a great people manager? In Google People Management Essentials, you’ll learn the skills required to become a confident, effective manager. Designed by The Google School for Leaders, this program distills decades of Google’s management research into actionable insights on how to build high-performing teams. Through hands-on activities and advice from over a dozen managers at Google, you'll learn to set clear goals, develop coaching skills, drive business results, and leverage AI as a management tool. Whether you're an aspiring leader or already managing a team, you’ll leave this course with the practical skills to drive results and build a team where people can thrive. Upon completion, you'll earn a professional certificate from Google. In this program, you’ll apply Google’s proven management research insights through hands-on activities that simulate real-world management challenges. You'll practice techniques like applying the SBI feedback model, and goal-setting using the SMART goal framework, gaining experience in coaching, delegation, and navigating difficult conversations. By utilizing these tools and exploring AI strategies for day-to-day management tasks, you’ll leave with an actionable plan to help you build a high-performing team.
Syllabus
- Create a High-Performing Team
- Introduction to Google People Management Essentials
- Welcome to module 1
- Google People Management Essentials overview
- Savio spotlight: Why managers matter
- Develop a manager mindset
- Lead with a manager mindset
- Ricardo spotlight: Transition to a manager position
- Google Research Insight: How effective teams work
- Increase team effectiveness
- Create high-performing teams
- Alison spotlight: Create a learning culture
- Use AI to be a more effective manager
- Practice Quiz: Help the team work together effectively
- Activity Exemplar: Help the team work together effectively
- Manage up and across your organization
- David spotlight: Communicate up and across
- Manage up and across your organization
- Graded Quiz: Module 1 challenge
- Set and Achieve Team Goals
- Welcome to module 2
- Stephanie spotlight: Set the team up for success
- Google Research Insights: How effective goals are set
- Set clear goals for your team
- Use AI to set and achieve goals
- Practice Quiz: Practice goal setting with AI
- Activity Exemplar: Practice goal setting with AI
- Emily Spotlight: Connect work to the big picture
- Distribute work across the team
- Geoff spotlight: Clear and effective work allocation
- Allocate work for impact
- Practice Quiz: Practice allocating work to team members
- Activity Exemplar: Practice allocating work to team members
- Support the team to achieve goals
- Sapna spotlight: Help team members succeed
- Lead effective check-ins
- Graded Quiz: Module 2 challenge
- Support Individual Growth and Development
- Welcome to module 3
- Mekka spotlight: The value of investing in people
- Google Research Insight: Coaching and feedback
- Develop people through coaching
- Coach for high performance
- Brian spotlight: Coach to unlock potential
- Give effective feedback
- Turn feedback into growth
- Practice Quiz: Provide constructive feedback
- Activity Exemplar: Provide constructive feedback
- Evaluate employee performance
- Evaluate employee performance
- Tom spotlight: Use data to measure performance
- Practice Quiz: Prepare to give a performance review
- Activity Exemplar: Prepare to give a performance review
- Guide difficult conversations
- Shanika spotlight: Navigate difficult conversations
- Ask for and receive feedback from the team
- Graded Quiz: Module 3 challenge
- Grow as a Manager
- Welcome to module 4
- Tony spotlight: Grow as a manager
- Build self-awareness as a manager
- Practice Quiz: Reflect on yourself as a manager
- Activity Exemplar: Reflect on yourself as a manager
- Maximize productivity with time management
- Take control of your calendar
- Invest in ongoing development
- Kia spotlight: Build a professional network
- Boost your impact with AI
- Graded Quiz: Module 4 challenge
- Wrap-up
- Access resources exclusively for Google People Management Essentials graduates
- Course Resources and citations