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Google

Google People Management Essentials

Google via Google Skills

Overview

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Ever wondered what makes a great people manager? In Google People Management Essentials, you’ll learn the skills required to become a confident, effective manager. Designed by The Google School for Leaders, this program distills decades of Google’s management research into actionable insights on how to build high-performing teams. Through hands-on activities and advice from over a dozen managers at Google, you'll learn to set clear goals, develop coaching skills, drive business results, and leverage AI as a management tool. Whether you're an aspiring leader or already managing a team, you’ll leave this course with the practical skills to drive results and build a team where people can thrive. Upon completion, you'll earn a professional certificate from Google. In this program, you’ll apply Google’s proven management research insights through hands-on activities that simulate real-world management challenges. You'll practice techniques like applying the SBI feedback model, and goal-setting using the SMART goal framework, gaining experience in coaching, delegation, and navigating difficult conversations. By utilizing these tools and exploring AI strategies for day-to-day management tasks, you’ll leave with an actionable plan to help you build a high-performing team.

Syllabus

  • Create a High-Performing Team
    • Introduction to Google People Management Essentials
    • Welcome to module 1
    • Google People Management Essentials overview
    • Savio spotlight: Why managers matter
    • Develop a manager mindset
    • Lead with a manager mindset
    • Ricardo spotlight: Transition to a manager position
    • Google Research Insight: How effective teams work
    • Increase team effectiveness
    • Create high-performing teams
    • Alison spotlight: Create a learning culture
    • Use AI to be a more effective manager
    • Practice Quiz: Help the team work together effectively
    • Activity Exemplar: Help the team work together effectively
    • Manage up and across your organization
    • David spotlight: Communicate up and across
    • Manage up and across your organization
    • Graded Quiz: Module 1 challenge
  • Set and Achieve Team Goals
    • Welcome to module 2
    • Stephanie spotlight: Set the team up for success
    • Google Research Insights: How effective goals are set
    • Set clear goals for your team
    • Use AI to set and achieve goals
    • Practice Quiz: Practice goal setting with AI
    • Activity Exemplar: Practice goal setting with AI
    • Emily Spotlight: Connect work to the big picture
    • Distribute work across the team
    • Geoff spotlight: Clear and effective work allocation
    • Allocate work for impact
    • Practice Quiz: Practice allocating work to team members
    • Activity Exemplar: Practice allocating work to team members
    • Support the team to achieve goals
    • Sapna spotlight: Help team members succeed
    • Lead effective check-ins
    • Graded Quiz: Module 2 challenge
  • Support Individual Growth and Development
    • Welcome to module 3
    • Mekka spotlight: The value of investing in people
    • Google Research Insight: Coaching and feedback
    • Develop people through coaching
    • Coach for high performance
    • Brian spotlight: Coach to unlock potential
    • Give effective feedback
    • Turn feedback into growth
    • Practice Quiz: Provide constructive feedback
    • Activity Exemplar: Provide constructive feedback
    • Evaluate employee performance
    • Evaluate employee performance
    • Tom spotlight: Use data to measure performance
    • Practice Quiz: Prepare to give a performance review
    • Activity Exemplar: Prepare to give a performance review
    • Guide difficult conversations
    • Shanika spotlight: Navigate difficult conversations
    • Ask for and receive feedback from the team
    • Graded Quiz: Module 3 challenge
  • Grow as a Manager
    • Welcome to module 4
    • Tony spotlight: Grow as a manager
    • Build self-awareness as a manager
    • Practice Quiz: Reflect on yourself as a manager
    • Activity Exemplar: Reflect on yourself as a manager
    • Maximize productivity with time management
    • Take control of your calendar
    • Invest in ongoing development
    • Kia spotlight: Build a professional network
    • Boost your impact with AI
    • Graded Quiz: Module 4 challenge
    • Wrap-up
    • Access resources exclusively for Google People Management Essentials graduates
    • Course Resources and citations

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