Overview
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In this Specialization, you’ll learn how to lead and make decisions in global business settings where culture, ethics, and strategy collide. You’ll build a clear understanding of how ethics operates within and beyond organizations, and how diverse cultures and shifting global perspectives shape what “good decisions” look like across contexts. You’ll practice identifying ethical issues in global business and using stakeholder analysis and structured reasoning to reach decisions you can defend.
You’ll also strengthen cross-cultural management skills that matter in day-to-day work: communication, teamwork, negotiation, and leadership across national cultures. Using tools like The Culture Map, you’ll learn to detect cultural differences, prevent misunderstandings, and diagnose cross-cultural issues so you can find workable compromises.
Finally, you’ll connect people and ethics skills to international strategy. You’ll learn how the global economy evolved, why countries and markets behave differently, and how trade rules and politics shape business choices. You’ll evaluate when and why firms operate as multinationals, compare options for entering global markets, and choose strategies based on a firm’s situation and external pressures.
Syllabus
- Course 1: Ethics, Culture, and Global Perspectives
- Course 2: Global Impact: Business Ethics
- Course 3: Global Impact: Cross-Cultural Management
- Course 4: Global Strategy I: How The Global Economy Works
- Course 5: Global Strategy II: Doing Business in The Global Economy
Courses
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Starting in the late 1990s, “globalization” became a buzzword to describe the apparent integration of markets in the world economy. Many authors and pundits claimed that the world was converging towards a market-friendly democratic place, while gurus and consulting firms were rapidly producing formulae and advice on how to make profits out of the global economy. Decades later, new realities show that globalization does not necessarily mean political, cultural, and economic convergence and that, in fact, forces against it are strong. This course seeks to help you understand the forces of globalization and how cross-cultural management and the relationship of a multinational organization to various host countries is becoming more and more critical in today’s global economy. This course begins with the discussion of these issues and global relationships and delves into a deeper understanding of business strategy in today’s global business marketplace. You will be able to: • Understand how we got to the present moment of globalization and why it matters • Understand the complexities of the current globalization, recognizing not all countries are the same • Evaluate the effects of international trade regulations on international business • Evaluate when and why companies operate as multinationals This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees.giesbusiness.illinois.edu/idegrees/.
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This course explores the ways firms overcome challenges when operating globally – a process characterized for its complexity and uncertainty. Corporations trying to succeed in the global economy need to develop different types of strategies depending on where they are conducting business or industry they are in. You will be able to: • -Determine the best strategy to follow when expanding globally • -Analyze the advantages and disadvantages of those strategies • -Develop appropriate responses to external pressures. This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees.giesbusiness.illinois.edu/idegrees/.
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Global business ethics is the study and analysis of how ethics and global business are connected. Because commerce is about markets, and markets entail exchanges between people and groups of people, commerce is about human relationships.. One of the important challenges in global business is working out the extent of these obligations in the interrelationships between businesses and the particular local cultures in which that business operates. The ethical issues arising from these engagements, the kinds of values-based considerations out of which an organization negotiates with local concerns, and how an organization can be both an enabler of economic value while respecting cultural differences are important topics of this course. You will be able to: • Become morally sensitive to ethical dilemmas in global commerce • Identify ethical issues in global business • Master stakeholder analysis • Use a well-reasoned process by which to arrive at ethically defensible decisions • Differentiate between good and weak ethical arguments and defend conclusions This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees.giesbusiness.illinois.edu/idegrees/.
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In this course, you will acquire a deep understanding of the importance and role of ethics within and beyond the organization as well as realize the benefits and challenges of a diverse culture and various – and changing – global perspectives. The professional business skills related to ethics, culture, and global perspectives gained through this course will help you to succeed working in any organization.
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With globalization, multiculturalism is on the rise. Managers need to lead a workforce composed of individuals from diverse cultural backgrounds. Managers need to negotiate and cooperate with organizations from diverse cultures; they need to know about the effects that diverse cultures can have on business practices. This course introduces the fundamentals of multicultural management by describing the impact of culture on interpersonal processes in organizations, discussing how culture shapes communication, leadership, negotiation, and teamwork. Upon successful completion of this course, you will be able to: - understand how national cultures affect managerial activities such as communication, teamwork, negotiation, and leadership, - detect cultural differences and how to prevent & solve misunderstandings, - compare the culture of two countries using an instrument labeled “The Culture Map”, - improve your cross-cultural sensitivity, and - develop skills to diagnose cross-cultural issues and to come to a compromise.
Taught by
Gies College of Business, University of Illinois, Marcelo Bucheli, Patricia Werhane and Tina Girndt-Clougherty