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University of Cape Town

Change Management

University of Cape Town via GetSmarter

Overview

Acquire the knowledge and skills to strategically plan, implement, and drive sustainable change within your organisation.

On completion of this course, you’ll walk away with: A comprehensive change-management plan to implement within your organisation. The ability to identify a case for change and articulate the case to stakeholders. Knowledge of the change cycle, from planning to implementing and embedding change within an organisation. Change strategies, communication and conflict management skills, and the ability to evaluate an organisation’s state of change. Unlimited access to edX’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.

Syllabus

  • Orientation module: Welcome to your Online Campus
  • Module 1: Making the case for change
  • Module 2: Winning over key stakeholders and influencers
  • Module 3: Developing strategic change initiatives
  • Module 4: Creating a climate for change
  • Module 5: Preparing an implementation plan for change
  • Module 6: Addressing resistance and removing barriers
  • Module 7: Monitoring the outcomes of a change initiative
  • Module 8: Sustaining change in an ever-evolving environment

Taught by

Dr Carren Duffy

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