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University of Cambridge

Introduction to Change Management: Practical Strategies

University of Cambridge via Coursera

Overview

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This course is designed for professionals, managers, and emerging leaders who are new to the field of change management or who have limited prior experience with leading change. It is also suitable for anyone seeking to build a foundational understanding of change management principles and to gain practical strategies that can be applied in professional, organisational, or personal contexts. Course aims: To introduce students to the key principles, theories, and frameworks of change management, and explain why effective change is critical for organisational success; To develop a student’s ability to analyse change situations, identify challenges, and apply practical tools and strategies to manage change effectively; To encourage reflection on personal approaches to change and strengthen a student’s capacity to lead and support change initiatives in different organisational contexts.

Syllabus

  • Understanding Change in Organisations
    • This module will familiarise participants with the concept of change management, its significance, and the elements that compel organisations to undergo change. Participants will develop a foundational understanding of the external and internal influences that inform change initiatives.
  • People and Resistance to Change
    • This module will investigate the ways in which individuals react to change, particularly focusing on the reasons behind their potential resistance. Participants will understand that resistance is a typical reaction, and they will start to explore methods for managing it.
  • Planned Approaches to Change
    • This module will familiarise participants with systematic and organised methods for managing change. Participants will acquire practical tools, including Force Field Analysis, to assist in evaluating change scenarios.
  • Emergent Approaches to Change
    • This module will investigate the perspective that change is a continuous, chaotic process that cannot always be anticipated. Participants will analyse how organisations consistently adjust to rapidly evolving environments and contrast this with structured methodologies.
  • Leadership and Change
    • This module will examine the essential function of leadership in facilitating successful change. Participants will concentrate on how leaders convey messages, inspire, and direct individuals through the unpredictability of change.

Taught by

University of Cambridge - Professional and Continuing Education and Rajeev K Bali

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