Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Coursera

Employee Relations

HRCI via Coursera

Overview

Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
Employee relations is a key part of building a productive, compliant, and people-centered workplace. In this course, you’ll explore how HR professionals create and administer employee policies, communicate company values, support employee engagement, manage performance, and address workplace conflict. You’ll learn about employee handbooks, ethics codes, mission, vision, and values, employee communication, inclusive workplace culture, Diversity, Equity, and Inclusion (DEI) initiatives, employee engagement surveys, performance appraisal methods, discipline documentation, grievance processes, organizational design, business continuity, and HR record keeping. By the end of this course, you will be able to: ● Create and evaluate employee policies, employee handbooks, ethics codes, and workplace communication practices. ● Support employee engagement by identifying ways to build inclusive company culture and measure employee satisfaction. ● Explain performance management concepts, including performance appraisals, employee feedback, discipline procedures, grievances, and workplace conflict. ● Outline HR’s role in organizational design, strategic planning, business continuity, OSHA-related record keeping, and employee documentation.

Syllabus

  • Introduction to Employee Relations
    • This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.
  • Employee Engagement
    • This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.
  • Performance Management
    • Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.
  • Business Continuity
    • This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.

Taught by

Brad Boyson and Michelle Alvarado

Reviews

4.8 rating at Coursera based on 351 ratings

Start your review of Employee Relations

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.