Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Coursera

Using AI Assistants in Business

via Coursera

Overview

Google, IBM & Meta Certificates – 40% Off a Year
One Coursera Plus subscription covers most Professional Certificates on Coursera. 40% off a full year through Dec 2.
Unlock All Certificates
Artificial intelligence (AI) has rapidly become a phenomenon, a much-talked-about technological sea change and a major disruptive force in the world of business. Generative AI (genAI) tools such as Microsoft Copilot, ChatGPT, Google Gemini, and Anthropic Claude are now deeply woven into everyday business workflows, and professionals have found numerous ways to use these tools to get their work done faster and more efficiently. This course moves participants from AI curious to AI confident. You will gain a practical understanding of how modern AI assistants work, how to navigate and configure your organization's AI tools, and how to craft high-quality prompts that consistently produce useful results. You will then apply those skills across the office applications you use every day, including documents, presentations, and spreadsheets. Note: This course is designed around the use of the Microsoft 365 desktop productivity apps. However, the course does not require the use of any one specific AI tool. You are encouraged to use the AI tool(s) that are available to you, which may include free standalone assistants like ChatGPT and Google Gemini, or an integrated assistant like Microsoft 365 Copilot that has an associated cost. Ultimately, the skills you learn in this course will be transferable to any productivity suite and any AI assistant, even if the procedures for using the services differ.

Syllabus

  • Getting Started with Generative AI
    • Before you use AI assistants, you must first grasp the fundamentals. In this lesson, you'll identify what exactly generative AI is, as well as apply best practices for using AI tools. This will enable you to use AI assistants more effectively in specific business applications and scenarios.
  • Applying AI to Everyday Business Tasks
    • Most business professionals, no matter what their job role or industry, need to regularly communicate and meet with others, as well as absorb and synthesize new information. AI assistants are a good fit for helping you complete these types of general business tasks. In this lesson, you'll use AI to make your everyday work more productive.
  • Using AI with Documents
    • Whether you're authoring content within word-processing tools like Microsoft® Word, Google Docsâ„¢, and LibreOffice® Writer or desktop publishing tools such as Adobe® InDesign® and Microsoft Publisher®, AI assistants can help you brainstorm ideas to inspire your writing. They can also help you create and revise text and image content for a wide range of writing and documentation projects. In this lesson, you'll use AI to assist with your documents.
  • Using AI with Presentations
    • Whether you use Microsoft® PowerPoint®, Google Slidesâ„¢, LibreOffice® Impress, or another application to produce your presentations, AI assistants can help you generate text and image content for your slides, as well as presenter notes and handouts. In this lesson, you'll explore opportunities to improve your presentations using AI.
  • Using AI with Spreadsheets
    • No matter what spreadsheet software you use (Microsoft® Excel®, Google Sheetsâ„¢, LibreOffice® Calc, etc.), what the data is about, or how it's structured, you can use AI assistants to enhance your productivity and help you find solutions to problems that can guide crucial business decisions. You just need to know the right questions to ask to get the most from your spreadsheets.
  • Completing the Course
    • You'll wrap things up and then validate what you've learned in this course by taking an assessment.

Taught by

Bill Rosenthal

Reviews

Start your review of Using AI Assistants in Business

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.