Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Coursera

Understanding Generative AI at Work

via Coursera

Overview

Google, IBM & Meta Certificates – 40% Off
One Coursera Plus subscription covers most Professional Certificates on Coursera.
Unlock All Certificates
Generative AI is changing how managers get work done, but only if you understand how to use it well. This course, based on the HBR Guide to Generative AI for Managers, introduces the foundational shift from machines as tools to machines as collaborators, and gives you a practical framework for working with generative AI in two distinct modes: as a Co-Pilot for fast, reliable execution, and as a Co-Thinker for deeper reasoning and dialogue. You'll build the mindset that separates managers who use AI effectively from those who fall into common traps, learn to manage the real risks that come with it, and explore 35 real managerial tasks across your work where generative AI can add immediate value. By the end, you'll know not just what generative AI can do, but when to reach for it and how to start using it in your own role right away.

Syllabus

  • Machines Are Evolving from Tools into Collaborators
    • For years, you've used technology as a tool, something you operate, not something you think with. Generative AI changes that. Discover how machines evolved from simple tools into true collaborators, and what large language models can now do for the way you work.
  • Generative AI as a Co-Pilot and Co-Thinker
    • Not every task calls for the same kind of help from AI. Sometimes you need fast, reliable execution, other times you need a thinking partner who challenges your assumptions. Learn the two core modes for working with generative AI, and how to set up a structured dialogue when you need to think something through.
  • A New Mindset That Successful Managers Need to Master
    • Getting value from generative AI isn't just about prompting well, it's about how you think. Learn the mindset shifts that separate managers who use AI effectively from those who fall into common traps, and how to manage the real risks that come with it.
  • Thirty-Five Managerial Tasks That Can Be Enhanced with Generative AI
    • You've learned the modes and the mindset, now put them to work. Explore 35 real managerial tasks, across every part of your role, where generative AI can help, and pinpoint where to start testing it in your own work.

Taught by

Harvard Business Review

Reviews

Start your review of Understanding Generative AI at Work

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.