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University of Illinois at Urbana-Champaign

Building Team Dynamics: Essential Skills for Leaders

University of Illinois at Urbana-Champaign via Coursera

Overview

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Whether you are currently building your initial leadership skills or preparing to step into your first management role, this course provides the strategic foundation you need to succeed. In today’s expertise economy, managing skilled professionals is a completely different game; these experts don't need a traditional "boss" to tell them how to do their jobs. They need a leader who can earn trust, defuse tension before it escalates, and transform a room of strong, unique personalities into a high-performance team that outperforms any one individual. This isn't an innate personality trait, it is a research-backed skill set that is entirely learnable. This course empowers you with the psychology behind that skill set, focusing on the "invisible 80%" of leadership success. Taught by an internationally recognized expert in leadership and team development, this course is helpful to anyone interested in the basics of supervising other humans in work and community settings. You will master the internal work, managing your own cognitive biases, subconscious heuristics, and emotional reactions that determines whether your team follows you because they have to (compliance), or because they authentically want to (acceptance).

Syllabus

  • Orientation & Module 1 | Good People Management is More Important Than Ever
    • Welcome to Building Team Dynamics: Essential Skills for Leaders, a course designed to shift your approach from instinct to the data-backed science of high-performance leadership. In Module 1, you will use the "Build Your Compass" framework to evaluate your current effectiveness and establish a strategic "True North" for navigating complex human systems. Head straight for the final video at the end of this module to immediately translate today's insights into concrete, real-world leadership wins.
  • Module 2 | What Makes an Effective Work Team
    • Ready to take your leadership from a foundational "compass" to high-impact action? In Module 2, you’ll master the diagnostic skills to differentiate between elite teams and those quietly struggling, using specific performance criteria to evaluate your "engine" at every level. We will also reveal the three critical pivot moments where you can step in to accelerate your team's growth and effectiveness immediately. It all culminates in your final "Invitation to Action" video, where you’ll walk away with a practical, immediate blueprint to foster a highly open, supportive, and inclusive team culture.
  • Module 3 | What Makes an Effective Team Leader
    • Welcome to Module 3, where we explore the “invisible” 80% of leadership that no one sees, but every team member feels. You’ll pull back the curtain on the leadership "iceberg," mastering how to navigate cognitive biases, power, and influence to drive team success. Keep an eye out for the final "Invitation to Action" video at the end of this module, where you will build a personal diagnostic framework to unlock immediate, high-trust collaboration.
  • Module 4 and Course Conclusion | Getting Work Done in Teams
    • Congratulations on reaching the final module! This week, you’ll master high-impact execution by creating empathetic communication climates, navigating strategic decisions, and managing conflict. Head straight for the final "Invitation to Action" video at the bottom of this module to cross the finish line with your completed Managerial Leadership Plan and your ultimate blueprint for immediate workplace execution.

Taught by

David Michael Rosch

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