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University of California, Davis

Systems Thinking: The Place for Systems Thinking

University of California, Davis via Coursera

Overview

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Not every problem calls for systems thinking, and not every problem can be definitively solved. Designed for professionals working in organizations, this course explores where systems thinking belongs and how it can help you approach complex, interconnected challenges in work and life. You’ll examine the foundations of systems thinking, compare different types of thinking, and learn to recognize when a systems perspective is appropriate. You’ll explore how paradigms and blind spots shape the problems people notice, investigate wicked problems that resist straightforward solutions, and consider how your own perspective and actions can become part of the systems you are trying to change. By connecting these concepts to personal and professional experiences, you’ll be prepared to articulate the relevance, and appropriate place, of systems thinking in organizational life.

Syllabus

  • Getting Started and The Place for Systems Thinking
    • Explore the foundations of systems thinking and how it can help you better understand complex, interconnected challenges. You’ll examine different types of thinking, learn what distinguishes a systems approach, and recognize when systems thinking is, and is not, the right tool for a problem.
  • The Feeling of Being Inside a Paradigm
    • Explore how paradigms, the often-unseen frameworks that shape how we interpret the world, influence what people notice, assume, and define as a problem. You’ll examine how blind spots can lead you toward the wrong problem and learn to distinguish between solving a problem poorly and effectively solving the wrong problem.
  • Never Try to Solve an Unsolvable Problem
    • Some problems cannot be solved once and for all. Explore the characteristics of wicked problems and how mistaking the larger system for the problem can lead interventions astray. You’ll examine a complex problem from your personal or professional life and consider how your own perspective and actions may contribute to the dynamics that sustain it.

Taught by

Seth Frey

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