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Coursera

Solve Root Causes

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Overview

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Missed deadlines killing your team's momentum? This Short Course was created to help project management professionals accomplish systematic problem-solving that transforms recurring issues into lasting solutions. By completing this course, you'll be able to facilitate root-cause workshops that uncover the real reasons behind missed deadlines, document findings using fishbone diagrams in Asana, and build executable action plans that actually prevent issues from repeating. By the end of this course, you will be able to: Facilitate a root-cause workshop for repeated missed deadlines Capture fishbone diagram in Asana Build an action plan with tasks, owners, and milestones Track effectiveness over the next sprint This course is unique because it combines proven root-cause analysis techniques with practical Asana implementation, moving teams beyond symptom-fixing to address underlying delivery challenges. To be successful in this project, you should have a background in basic project management principles and Asana navigation.

Syllabus

  • Module 1: Root-Cause Workshop Facilitation - Foundation
    • Learners will develop skills to facilitate systematic root-cause analysis workshops that identify underlying causes of recurring project deadline issues.
  • Module 2: Action Plan Development & Tracking - Core Application
    • Learners will master creating executable action plans with clear ownership and milestone tracking to ensure root-cause analysis insights drive measurable project improvements.

Taught by

Hurix Digital

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