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Coursera

Solve Root Cause Issues

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Overview

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When cost overruns threaten project success, quick fixes won't solve the underlying problem. This Short Course was created to help data analysts accomplish systematic root cause identification and validation. By completing this course, you'll be able to apply proven analytical frameworks like the 5 Whys and Pareto analysis to uncover the true drivers behind operational issues, then compare different RCA techniques to select the most effective approach for your specific context. By the end of this course, you will be able to: Apply the 5 Whys and Pareto analysis to identify dominant cost drivers Evaluate multiple RCA techniques to determine the most explanatory approach This course is unique because it combines hands-on application of fundamental RCA tools with critical evaluation skills to help you choose the right technique for each situation. To be successful in this course, you should have experience with basic data analysis and project management concepts.

Syllabus

  • Module 1: 5 Whys & Pareto Analysis - Foundation
    • Learners will apply the 5 Whys and Pareto analysis to identify dominant drivers of cost-overrun incidents and validate findings with data.
  • Module 2: RCA Technique Evaluation - Core Application
    • Learners will evaluate multiple RCA techniques (Ishikawa, RCA tree) on a sample issue and document the most explanatory approach.

Taught by

Hurix Digital

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