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Coursera

Solution Design & Presentation

Coursera via Coursera

Overview

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Learn how to design effective business solutions and present them confidently to decision-makers in B2B sales environments. In this course, you’ll explore how sales professionals translate client needs into clear solution proposals that demonstrate measurable business value. You’ll learn how to structure solution recommendations, connect product or service capabilities to client challenges, and communicate proposals in a way that supports informed decision-making. The course also focuses on presentation techniques that help sales professionals explain complex ideas clearly, address stakeholder questions, and build confidence in proposed solutions. What makes this course unique is its emphasis on solution-focused communication in high-stakes business conversations. Instead of simply presenting product features, you’ll learn how to frame solutions around business outcomes, financial value, and long-term partnership potential. These skills help sales professionals deliver compelling presentations that support strategic deals and strengthen relationships with senior stakeholders.

Syllabus

  • Sell Outcomes Not Features: Translate Features into Quantified Business Outcomes
    • In this module, you shift from feature-led selling to value-outcome selling. You examine why feature-heavy presentations slow buyer decisions and learn how quantified outcomes reduce effort and increase clarity. Through guided reflection and a hands-on deck conversion activity, you translate product capabilities into measurable business impact aligned to buyer KPIs.
  • Sell Outcomes Not Features: Evaluating and Defending the Right Deck
    • In this module, you move from creating value-based content to evaluating and defending it. You explore how buyers assess value and why confidence alone does not secure commitment. Using structured criteria, peer feedback, and deck comparisons, you practice selecting and defending a KPI-focused sales deck based on evidence.
  • Co-Create Success Plans: Facilitate the Success Workshop
    • In this module, you will practice leading a collaborative workshop that surfaces risks and align the prospect around a shared success plan.
  • Co-Create Success Plans: Document Risks and Outcomes
    • In this module, you will translate workshop insights into documented mitigation steps tied to measurable outcomes in the statement of work.
  • Pitch Interactive Decks: Design & Deliver an Interactive Sales Proposal
    • Learner will focus on designing and delivering an interactive sales proposal that moves buyers from understanding to commitment. Learners explore how structured storytelling, intentional interaction, and clear verbal asks work together in live Zoom presentations to secure next steps.
  • Pitch Interactive Decks: Diagnose Confusion & Improve Slide Clarity
    • Learner will shift from delivery to diagnosis. They analyze buyer questions, chat messages, and meeting signals to identify where slides create confusion. Learners then practice redesigning slides to reduce ambiguity and improve buyer confidence.
  • Executive Solution Proposal Project
    • In this project, you will design and present a complete solution proposal for a complex B2B sales opportunity. Your work will show how value-based selling, problem-solving, and presentation skills combine to influence executive decision-making. You will translate customer needs into a clear solution, communicate business outcomes, and address stakeholder concerns. Your proposal will also include a plan for implementation, risk management, and follow-up engagement. This project reflects a real sales scenario where success depends on more than product knowledge. It requires clear thinking, structured communication, and the ability to guide stakeholders toward a confident decision. You will create a proposal that connects insight, value, and action. You will also evaluate the effectiveness of your presentation approach by comparing alternative deck structures and defending which version better aligns with stakeholder priorities. In addition, you will analyze audience feedback, such as questions or chat responses, to identify areas of slide ambiguity and propose revisions that improve clarity and reduce unclear audience questions by approximately 50 percent. Your work will also include linking root causes of customer challenges to measurable statement-of-work outcomes to strengthen the business case.

Taught by

Professionals from the Industry

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