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Coursera

Intercultural Competence and Global Mobility in Management

via Coursera

Overview

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This course explores the importance of intercultural competence in managing global mobility. It focuses on the evolving dynamics of migration, expatriation, repatriation, and cross-cultural challenges. Understanding these factors is critical in today's interconnected world, especially for professionals working in international contexts. Through a combination of theoretical frameworks and practical applications, learners will deepen their understanding of intercultural management in a globalized environment. The course provides insights into the challenges faced by expatriates and refugees, emphasizing the need for cultural adaptability in leadership roles. The course incorporates real-world case studies, offering learners an opportunity to apply concepts in professional settings. This approach ensures that theoretical knowledge is anchored in practical applications, making the learning experience highly relevant. Targeted at professionals in global management, human resources, and those interested in international development, the course is suitable for those seeking to navigate cross-cultural challenges effectively. Prior experience in management or international relations is helpful but not mandatory. This course is part three of a three-course Specialization designed to provide a comprehensive learning pathway in this subject area. While it delivers standalone value and practical skills, learners seeking a more integrated and in-depth progression may benefit from completing the full Specialization. This Specialization is based on the book, The Sage Handbook of Contemporary Cross-Cultural Management, by Betina Szkudlarek, Laurence Romani, Dan V. Caprar, and Joyce S. Copyright ©2020 by Sage Publications Limited. All rights reserved, including rights for text and data mining and training of artificial technologies or similar technologies. Published by Sage Publications Limited, London. Used by arrangement with Sage Publications Limited.

Syllabus

  • Global Migration and Cross-Cultural Management: Understanding the Past, Moving Towards the Future
    • This module explores the historical and socio-political influences of global migration on cross-cultural management, highlighting key themes such as domination, assimilation, and hybridization. Learners will gain insights into how migration has shaped workforce diversity and the evolution of cross-cultural management practices. By examining both past trends and contemporary implications, participants will develop a critical perspective on managing diversity in a globalized world.
  • The Changing Context of Expatriation and its Impact on Cross-Cultural Management
    • This module explores the evolving landscape of expatriation, examining different types and hierarchies of expatriates, their adjustment and repatriation processes, and the implications for cross-cultural management. Learners will gain insights into recruitment, performance, and return on investment considerations for global workforce strategies. The module also highlights current research trends and future directions in the field.
  • A ‘Change' Perspective of Repatriation: Review and Research Recommendations
    • This module explores the complexities of repatriation, focusing on how returning from international assignments affects individuals, their roles, and organizational contexts. Learners will examine theoretical frameworks, recent research trends, and the evolving nature of global work, including the impact of technology on the repatriation process.
  • Refugees and Cross-Cultural Management Studies
    • This module explores the unique challenges and opportunities associated with integrating refugees into the workforce, with a focus on qualification recognition, trauma, and inclusive workplace strategies. Learners will examine the gaps in cross-cultural management research regarding refugees and consider future directions for study and practice. By the end, participants will gain insights into both individual and systemic factors affecting refugee employment.
  • Reflexive Chapter: The Non-Linear Relationships in Cross-Cultural Management and Global Mobility
    • This module explores how global mobility shapes personal and professional development, emphasizing the complex, non-linear nature of cultural adaptation and success. Learners will investigate how host country nationals perceive foreigners and why adaptation strategies must be flexible and context-dependent. Through real-world examples, the module challenges the assumption that greater assimilation always leads to better outcomes.
  • Conceptualizing Cross-Cultural Management Competence
    • This module explores the evolving concept of cross-cultural management competence (CMC) within international business, examining its definitions, key themes, and frameworks. Learners will analyze the fragmented literature, understand persistent challenges, and consider future research directions in the field.
  • Developing Intercultural Competency: With a Focus on Higher Education
    • This module examines the development of intercultural competency within higher education, focusing on key theoretical models, assessment tools, and experiential learning strategies. Learners will explore how universities can design and deliver programs that foster effective cross-cultural interactions and personal growth.
  • Cross-Cultural Training: History, Developments, Future Directions
    • This module examines the evolution, effectiveness, and future directions of cross-cultural training (CCT). Learners will explore various CCT methods, analyze their advantages and disadvantages, and consider when experiential approaches are most beneficial. The module also highlights current research gaps and emerging trends in the field.
  • Reflexive Chapter: Developing Intercultural Management Competencies: The Next Frontier is Inward Bound
    • This module examines how culture extends beyond national boundaries to encompass diverse identity-based social groups. Learners will analyze the intersectionality of cultures and discover how intercultural management competencies can drive better decision-making and innovation in complex environments. The content emphasizes mainstreaming these competencies for all leaders, regardless of international context.

Taught by

Sage Instructors

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