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Coursera

Master Data Storytelling for B2B & B2C Sales

Starweaver via Coursera

Overview

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This Data Storytelling course teaches you how to transform complex sales and marketing data into persuasive narratives that influence decisions and drive measurable business growth. Through practical applications of storytelling with data, you’ll learn what is data storytelling, why data storytelling is important, and how data driven storytelling helps organizations communicate insights more effectively across B2B and B2C environments. The course explores the key elements of data storytelling, including identifying trends in sales and customer data, creating compelling visuals, and building structured narratives that resonate with clients, executives, and teams. You’ll discover steps to create an impactful data narrative for stakeholders, data storytelling best practices, and practical data storytelling examples using data storytelling and visualization approaches. Designed as a practical Data Storytelling for B2B and B2C sales program, this course is ideal for sales professionals, business development executives, entrepreneurs, marketing leaders, and aspiring professionals seeking to improve communication through data insights. While no advanced technical expertise is required, familiarity with CRM platforms like HubSpot or Salesforce can enhance the learning experience. By the end of this data storytelling course, you’ll be able to create visually engaging presentations, optimize sales performance, uncover growth opportunities, and strengthen customer relationships through insight-driven communication.

Syllabus

  • Master Data Storytelling for B2B & B2C Sales
    • In this course, you’ll master the art of data storytelling to drive sales and business growth. Through hands-on experience with sales data analysis, customer insights, and data visualization tools, you’ll learn to craft persuasive narratives that captivate clients, executives, and teams. You’ll build compelling data-driven sales presentations, apply storytelling frameworks for B2B and B2C audiences, and transform complex data into actionable strategies that influence decision-making and boost revenue.
  • Data Storytelling and Interpretation for Sales Success
    • In this module, you’ll learn to turn sales data into persuasive stories tailored to B2B and B2C audiences. You’ll explore how to adapt narratives for different stakeholders, use CRM tools to analyze customer behavior and market trends, and avoid common interpretation errors. Through hands-on activities, real-world examples, and practice quizzes, you’ll build the skills to create impactful data stories that drive engagement and influence sales outcomes.
  • Visualizing, Presenting, and Applying Data Storytelling in Sales
    • In this module, you’ll learn to design clear, impactful sales data visualizations, choose the right formats, and simplify complex insights. You’ll explore ways to avoid cognitive biases, use CRM tools like HubSpot to create compelling reports, and apply storytelling frameworks to influence CEOs, marketers, and customers. The module ends with a capstone project to analyze sales performance and propose a data-driven strategy.

Taught by

João Freitas and Starweaver

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