Overview

Prepare to get hands-on using tools and strategies to design, analyze, and evaluate IT systems with confidence! During this course, you’ll explore how to connect technology with business needs and dive into practical projects using techniques such as data flow diagrams, entity-relationship diagrams, and Unified Modeling Language (UML) to map and improve real-world systems. As you progress, you'll investigate how system architecture, technical workflows, and enterprise tools such as ERP and CRM shape business operations. You'll sharpen your ability to spot inefficiencies, evaluate solutions, and assess feasibility and risk to support smart decision-making. Plus, by combining structured and object-oriented design methods with business process modeling, you'll strengthen your skills to turn user needs into effective, workable solutions. Whether you're starting a career in systems analysis or enhancing your current IT expertise, this course will help you become a key contributor in delivering scalable, user-focused technology solutions. Enroll today and power up your resume with the IT systems design and analysis skills businesses are actively looking for!

Syllabus

System Design and Modeling

This module launches your system analysis journey with essential design and modeling skills for IT solution development. You’ll create data flow diagrams (DFDs) to trace how data moves through a system and entity-relationship diagrams (ERDs) to ensure data consistency. Then, you’ll use Unified Modeling Language (UML), including use case, class, sequence, and activity diagrams, to model system behavior and architecture. You’ll define workflows, map component interactions, and clarify how APIs and modules work together. You'll gain real-world skills and complete the module with the ability to identify bottlenecks, apply best practices, and build a toolkit to design scalable, user-aligned systems.

IT Systems Analysis and Review

In this module, you’ll step into the role of a systems analyst to evaluate and improve existing IT systems. You’ll learn how to assess infrastructure, map workflows, and identify performance gaps to boost efficiency, usability, and business alignment. Through real-world scenarios, you’ll explore enterprise solutions, integration challenges, and best practices. You'll identify outdated processes, uncover opportunities for automation, and assess technical structures and user experience to enhance functionality. After completing this module, you'll be able to analyze IT systems critically, recommend targeted improvements, and support scalable, user-centered technology solutions.

Solution Evaluation and Feasibility Analysis

In this module, develop the ability to make informed IT decisions through Solution Evaluation and Feasibility Analysis. You'll learn how to assess IT options using cost-benefit analysis, operational feasibility, and risk management. You'll learn to compare solutions, like cloud platforms, software systems, or custom builds, by balancing cost, functionality, and risk. Hands-on exercises prepare you to recommend solutions that are both practical and sustainable for your organization.

Final Project

In this final module, you’ll use your new skills to complete a real-world, comprehensive final project. You’ll apply system modeling, analysis, and evaluation techniques, supported by visual deliverables such as data flow diagrams (DFDs) and UML diagrams, to develop a digital transformation strategy for a retail business. This module also includes a final exam that validates your overall course knowledge. Take advantage of the course wrap-up to reflect on your learning and review the Congratulations and Next Steps reading to consider next steps in your system analysis journey.