Overview

The demand for systems analysts is consistently strong and growing by double digits (US Bureau of Labor Statistics). If you’re looking to start a career in systems analysis, you have a lot to look forward to. This course gives non-technical professionals and business graduates the ideal introduction to the field. In just 4 weeks, you’ll build a solid foundational understanding of the role, responsibilities, and skills required to build a rewarding career in systems analysis. During the course, you’ll look at key concepts such as system development life cycle (SDLC), requirement gathering, process modeling, and feasibility analysis. You’ll explore methodologies, such as Agile and Waterfall, and discover essential tools for system documentation and design. You’ll learn to identify system issues and consider their impact on business processes. Plus, you’ll enhance your problem-solving, critical thinking, and communication skills, helping you to bridge the gap between business needs and technical solutions. To make your learning more engaging and practical, the course also includes podcasts, a role-play activity with an AI persona, and a dialogue with Coursera Coach. If you’re looking to kick off your journey to becoming the go-to Systems Analyst employers need, enroll today and get the best start!

Syllabus

Introduction to Systems Analysis

This module provides an overview of Systems Analysis, its importance in business and technology, and the role of a Systems Analyst in organizations. It introduces key concepts such as information systems, system components, and the relationship between business processes and technology solutions. Students will explore the fundamentals of system development, the challenges faced in Systems Analysis, and the critical thinking skills required to solve complex problems. By the end of this module, students will have a clear understanding of how Systems Analysis contributes to the development of efficient and effective information systems.

The Systems Analyst

This module explores the role of a Systems Analyst in the development and management of information systems. It covers the key responsibilities, required skills, and various career paths within the field. Students will learn about the importance of communication, problem-solving, and analytical thinking in gathering requirements, designing systems, and working with stakeholders. The module also introduces ethical considerations and best practices that Systems Analysts must follow in professional environments. Learners will also engage in a role-play activity that simulates a stakeholder meeting, demonstrating how Systems Analysts add value across the SDLC by addressing objections, clarifying requirements, and collaborating with technical teams to deliver business outcomes. By the end of this module, students will have a clear understanding of the critical role Systems Analysts play in bridging business needs with technology solutions.

Tools Used by Systems Analysts

This module introduces the essential tools and techniques used by Systems Analysts to analyze, design, and document information systems. Students will explore modeling tools such as data flow diagrams (DFDs), entity-relationship diagrams (ERDs), and Unified Modeling Language (UML). The module also covers requirement-gathering techniques, prototyping, and various software tools that aid in Systems Analysis and design. Through an open-ended Dialogue with Coursera Coach, learners will practice evaluating and choosing the right tools for different business scenarios, strengthening their ability to apply theory in practice. Emphasis is placed on how these tools help streamline communication between stakeholders, improve system documentation, and support decision-making. By the end of this module, students will be equipped with practical knowledge of the tools necessary for effective Systems Analysis and design.