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Coursera

How to Develop the Environment

via Coursera

Overview

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This course explores the critical elements of constructing high-performing teams and fostering a thriving organizational culture within football. Learners will understand team dynamics through proven frameworks like the Lencioni and GRPI models, applying these principles to build foundational values and trust. The curriculum delves deeply into leading and managing organizational change, examining how to intentionally cultivate an environment rooted in belonging, purpose, and psychological safety. The course also examines the operational talent systems and processes necessary for sustained success, from defining role clarity to executing best practices in recruitment and managing the complete lifecycle of onboarding. Finally, learners will explore internal talent identification and development, mastering training needs analysis, elite sport succession planning, and implementing academy-style development models for organizational excellence. By completing this course learners will be equipped to intentionally design and lead high-performing structures, aligning team culture and systematic talent growth to drive long-term success in the football industry.

Syllabus

  • Developing and Leading Teams
    • This module focuses on how to build, assess, and develop high-performing teams by strengthening trust, clarifying goals and roles, improving team processes, and applying proven frameworks to move teams from dysfunction to sustained excellence.
  • Developing and Leading Culture
    • This module focuses on how leaders intentionally shape, sustain, and evolve organizational culture. It explores culture through the lenses of change, purpose, belonging, and psychological safety, and equips leaders with practical models and tools to diagnose culture, lead cultural change, and embed desired behaviors into everyday practice.
  • Talent Systems and Processes
    • This module focuses on building effective talent systems within football organisations, with particular emphasis on role clarity, recruitment, and onboarding. Learners will explore how structured people processes support performance, culture, and long term organisational success, and how poor talent systems create inefficiency, confusion, and risk.
  • Internal Talent Identification and Development
    • This module focuses on identifying, prioritising, and developing staff capability through systematic assessment and structured development pathways. Learners explore how to diagnose performance and skill gaps accurately, and how to translate insight into targeted, sustainable talent development systems inspired by elite sport academies.

Taught by

Marisa Sáenz

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