Groups and Teams in the Workplace

Overview

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This course will equip you to build and lead high-performing teams by understanding how groups function within an organization. You will learn to navigate the complexities of team dynamics, from managing conflict and negotiating effectively to overcoming communication barriers. By exploring theories on team creation and the dangers of groupthink, you will gain the skills to foster collaboration and cohesiveness, even across cultures. These essential skills will enable you to boost organizational performance and enhance your professional and personal interactions.

Syllabus

Groups and Teams in the Workplace

All of us have been a part of various groups and teams, both in the workplace and outside of work. In this course, you'll learn how groups and teams function in an organization. You'll look at how group members communicate, negotiate, and function and factors that positively and negatively impact group performance. Understanding these concepts is critical to supporting organizational performance. You may find they also apply to your personal life!