GenAI Wellness: Prompt, Evaluate, Thrive

Overview

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Become the critical human checkpoint between AI wellness tools and the users you serve. In this hands-on course, you'll learn to assess AI chatbot capabilities and limitations before your first user interaction—preventing the miscommunication that frustrates users and creates liability. Master pre-written prompt templates that generate consistent, targeted wellness responses, from morning routines to stress management. Most importantly, develop systematic evaluation skills using a 3-point checklist (tone, accuracy, risk) that catches problematic outputs before they reach users—and know exactly when and how to escalate to supervisors. Through realistic role plays and coach dialogues, you'll practice the complete workflow under time pressure. Designed for wellness coordinators, peer support specialists, HR wellness staff, and anyone facilitating AI-assisted wellness support. No technical background required.

Syllabus

Introduction

Become the critical human checkpoint between AI wellness tools and the users you serve. In this hands-on course, you'll learn to assess AI chatbot capabilities and limitations before your first user interaction—preventing the miscommunication that frustrates users and creates liability. Master pre-written prompt templates that generate consistent, targeted wellness responses, from morning routines to stress management. Most importantly, develop systematic evaluation skills using a 3-point checklist (tone, accuracy, risk) that catches problematic outputs before they reach users—and know exactly when and how to escalate to supervisors. Through realistic role plays and coach dialogues, you'll practice the complete workflow under time pressure. Designed for wellness coordinators, peer support specialists, HR wellness staff, and anyone facilitating AI-assisted wellness support. No technical background required.

Know Your Tool: Capabilities, Limitations, and Evidence-Based Foundations

Learn what AI wellness chatbots can and cannot do BEFORE your first user interaction—preventing miscommunication and setting appropriate expectations. Discover how to read documentation critically, identify capability boundaries, and communicate limitations clearly to users who may have misconceptions about AI capabilities.

Apply Templates and Evaluate Outputs: The Complete Practitioner Workflow

Master the complete practitioner workflow: applying prompt templates to generate targeted responses, evaluating every output using the 3-Point Checklist (tone, accuracy, risk), and escalating flagged content appropriately. Transform from passive AI user to active quality gatekeeper who protects users from problematic outputs.

Conclusion

As you enter the final module of this course, you’ll bring together everything you’ve explored about how AI well‑being tools shape human behavior, support emotional resilience, and influence everyday decision‑making. This last stretch focuses on applying those insights to your own final assessment. Before you dive in, take a brief wellness check‑in with yourself: notice your energy level, your stress level, and what you need to stay grounded as you work. Feel free to pause, pace yourself, or reach out to someone you trust if the material brings up strong emotions. This module is designed to help you finish with clarity, confidence, and care for your own well‑being.