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Coursera

Foundations of Six Sigma Define Phase Training

via Coursera

Overview

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This Lean Six Sigma course equips you with the skills to define improvement opportunities, select the right projects, and apply Lean principles for measurable business impact. Begin by learning the essentials of Six Sigma and Lean, including the Define phase, continuous improvement evolution, problem-solving strategies, and Six Sigma roles. Build a strong foundation with VoC, VoB, VoE, CTQ, COPQ, Pareto analysis, and core metrics to clearly identify and define high-impact improvement initiatives. Next, move into Lean Six Sigma project selection and execution. Learn how to develop effective project charters by defining business cases, problem and goal statements, scope, milestones, KPIs, and expected financial benefits. Explore Lean methodology, the 3Ms, waste reduction using TIMWOODS and DOWNTIME, and 5S practices to create efficient, value-driven processes and support sustainable enterprise-wide improvement. By the end of this course, you will be able to: - Understand Six Sigma Fundamentals: Apply Six Sigma, Lean concepts, and the Define phase - Select the Right Projects: Identify and prioritize high-impact Lean Six Sigma initiatives - Build Project Charters: Define scope, goals, KPIs, and financial benefits - Apply Lean Principles: Reduce waste using TIMWOODS, DOWNTIME, and 5S practices No prior Six Sigma experience required; ideal for beginners, aspiring Six Sigma professionals, and business teams seeking foundational continuous improvement skills.

Syllabus

  • Introduction to Six Sigma & Define Phase
    • This module introduces the fundamentals of Six Sigma and the Define phase, focusing on problem identification, process thinking, and continuous improvement. Learn key concepts such as Six Sigma and Lean, VoC, VoB, and VoE, Six Sigma roles, CTQ, COPQ, Pareto analysis, and core metrics. Understand project charters, problem-solving strategies, and deliverables essential for defining high-impact improvement projects.
  • Six Sigma Fundamentals & Performance Metrics
    • This module introduces the fundamentals of Six Sigma and the metrics used to measure performance and improvement impact. You will understand core Six Sigma processes, define projects using clear charters, and identify Critical-to-Quality (CTQ) requirements. The module also covers Cost of Poor Quality (COPQ), Pareto analysis, and essential Six Sigma metrics to prioritise issues, quantify losses, and support data-driven improvement decisions.
  • Project Selection and Lean Principles
    • This module focuses on selecting the right Lean Six Sigma projects and applying core Lean principles for measurable business impact. Learn how to build effective project charters, define scope, goals, KPIs, and financial benefits, and evaluate project success. Explore Lean methodology, the 3Ms, waste reduction using TIMWOODS and DOWNTIME, and 5S practices to create efficient, value-driven Lean enterprises.

Taught by

Priyanka Mehta

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