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Microsoft

Copilot for Sales

Microsoft via Coursera

Overview

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This introductory course provides a comprehensive overview of Copilot for Sales, Microsoft's AI-powered sales assistant. You will learn how Copilot can revolutionize your sales process by automating tasks, providing insights, and streamlining communication. Through hands-on exercises and real-world scenarios, learners will learn to effectively utilize Copilot for email drafting, meeting management, content creation, and knowledge retrieval, ultimately enhancing productivity and driving sales growth. Required Course Materials: A Copilot license is required to complete this course. If you don’t have a Microsoft 365 Personal or Family license, you can start a free 30-day trial using the link provided in the course.

Syllabus

  • Introduction to Copilot for Sales
    • In this module, you’ll get hands-on with Microsoft Copilot for Sales and see how it fits into a seller’s day-to-day workflow. You’ll learn how to get started and set up Copilot, then explore practical use cases like drafting sales emails, capturing and summarizing meeting notes in Teams, and pulling contextual insights from Dynamics 365. You’ll also see how Copilot can support proposal creation (in Excel) and improve collaboration through summaries and Planner task support, plus build your prompting skills.
  • Enhancing Sales Communication and Efficiency With Copilot
    • Discover how to harness the full power of Microsoft Copilot to revolutionize your interactions with customers throughout the sales cycle. Go beyond basic profiling and delve into how Copilot can enhance your communication, negotiation, and relationship-building skills. Please note: This course was developed in September 2024. Copilot for Sales continues to evolve. It's important to adapt to the changes as the Copilot interface and functionality might be different from the features of Copilot for Sales when this course was created. For the latest updates and changes, follow the Microsoft’s Copilot for Sales website. Thank you for your understanding and enjoy the course!
  • Leveraging Copilot for Sales Enablement and Growth
    • Discover how to harness the power of Copilot's AI-powered tools to create high-impact sales materials that captivate prospects and drive conversions. Learn how to seamlessly integrate Copilot with your company's knowledge base to access critical information and resources effortlessly. Please note: This course was developed in September 2024. Copilot for Sales continues to evolve. It's important to adapt to the changes as the Copilot interface and functionality might be different from the features of Copilot for Sales when this course was created. For the latest updates and changes, follow the Microsoft’s Copilot for Sales website. Thank you for your understanding and enjoy the course!

Taught by

Microsoft

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4.4 rating at Coursera based on 16 ratings

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