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Coursera

Co-Create Success Plans

Coursera via Coursera

Overview

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Successful deals don’t end with a proposal — they begin with shared understanding. In this hands-on course, learners develop the skills to co-create success plans with prospects through structured collaboration. You’ll practice facilitating joint problem-solving workshops, using techniques like fishbone diagrams to surface root causes and critical risks. Then, you’ll translate those insights into clear mitigation steps and measurable outcomes documented in a statement of work. Through realistic scenarios, guided walkthroughs, and non-technical hands-on activities, you’ll learn how to move from discussion to agreement with confidence. Designed for intermediate and advanced professionals involved in solution design and client engagement, Co-Create Success Plans builds confidence in leading collaborative conversations that align teams, reduce risk, and set engagements up for success.

Syllabus

  • Facilitate the Success Workshop
    • In this lesson, you will practice leading a collaborative workshop that surfaces risks and align the prospect around a shared success plan.
  • Document Risks and Outcomes
    • In this lesson, you will translate workshop insights into documented mitigation steps tied to measurable outcomes in the statement of work.

Taught by

ansrsource instructors

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