Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Amazon Web Services

Amazon Connect Console Fundamentals

Amazon Web Services via Coursera

Go to class Write review

Overview

Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.

Syllabus

  • Amazon Connect Console Fundamentals
    • The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.

Taught by

AWS Instructor

Tags

Reviews

Start your review of Amazon Connect Console Fundamentals

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.