Microsoft Office 365 encompasses an extensive collection of integrated applications designed to support organizational operations across surveys, internal communications, project tracking, and cross-functional collaboration. This comprehensive course provides detailed instruction in the core capabilities of Teams, including direct messaging, video conferencing, audio communication, and advanced collaborative features. You will develop proficiency with Teams' essential functionality and understand how Teams integrates with the broader Office 365 application ecosystem to enhance team productivity and operational efficiency.
Appropriate Course Audience:
This course is designed for professionals seeking a comprehensive understanding of the complete Office 365 tool suite. It serves both individual users who want to maximize their Office 365 capabilities and IT professionals and administrators who are managing organizational migrations to Office 365.
Required Prerequisites:
Fundamental skills with Windows operating systems and Microsoft Office applications are expected. Prior experience with Office 365 is not required.
Detailed Course Curriculum:
Office 365 Platform Overview and Architecture
Understanding Office 365 as a comprehensive service platform
Comparing different Office 365 subscription and licensing plans
Accessing and using Office 365 applications across mobile devices
Navigating and customizing the Office 365 home portal
Exploring portal preferences and configuration options
Discovering applications, team sites, saved documents, organizational contacts, and organizational news
Efficiently locating frequently-used documents
Personalizing the application launcher interface
Managing Documents and Files with OneDrive for Business
Storing personal and team documents with access from any device and location
Viewing documents shared by colleagues
Modifying access permissions for shared documents
Monitoring and auditing documents you have made available to others
Revoking access to previously shared documents
Recovering and restoring deleted documents
Viewing team-shared documents and resources
Creating new documents or importing existing files
Editing documents online in web-based applications or offline in desktop clients
Synchronizing files for offline access without internet connectivity
Understanding security options for sharing links
Email and Calendar Management with Outlook Web Access
Navigating the Outlook interface and functions
Organizing and managing inbox structure
Reading and managing incoming email messages
Creating and sending new email communications
Managing modern email attachments
Utilizing the mentions feature for direct communication
Managing and scheduling calendar events
Scheduling meetings with attendees
Managing contact information and directories
Managing task lists and tracking action items
Organizing Tasks and Projects with Planner
Understanding Planner functionality and purpose
Creating and initializing new task plans
Monitoring plan status through dashboard views and favorites
Accessing complete plans and recently-used plans
Viewing plans using board layout, analytical charts, or timeline schedules
Creating and managing individual tasks within plans
Organizing and filtering plan views
Viewing all tasks assigned to you across plans
Building Forms, Surveys, and Quizzes
Creating survey templates and questions
Analyzing survey responses and data
Distributing surveys to organizational audiences
Creating quiz templates and assessment questions
Reviewing quiz responses and results
Finding Information and Colleagues with Delve
Leveraging Delve for organizational discovery
Searching Delve for documents, people, and topic boards
Identifying relevant and popular organizational documents
Saving important documents for quick future access
Creating curated boards for organizing related documents
Collaborating on topic boards with team members
Viewing and updating your organizational profile
Reaching out and connecting with colleagues
Finding professionals by role, department, or expertise
Unified Task Management with To-Do
Creating and managing task lists
Building custom lists and organizing task groups
Creating and completing individual tasks
Sharing task lists with team members
Integrating Planner tasks, flagged emails, and Outlook tasks
Using smart lists, including My Day, Important, and Planned views
Automating Workflows with Flow
Navigating the Flow interface and homepage
Managing approval workflows
Using pre-built automation templates
Viewing and managing personal flows
Building custom workflow automation
Sharing Information with SharePoint
Understanding SharePoint's role in organizational information management
Navigating the SharePoint home screen and interface
Working with team-specific site collections
Understanding document library structures and functions
Understanding list structures and functions
Personalizing libraries and lists for specific workflows
Creating public and private views for different audiences
Implementing content approval workflows
Managing document versions and revision control
Working with communications sites for announcements
Collaboration and Communication with Teams
Understanding Teams as a unified collaboration hub
Accessing Teams through various platforms and devices
Moving through Teams interface and organization
Customizing your personal Teams view
Creating new team workspaces
Administering team settings and membership
Selecting appropriate communication methods for conversations
Configuring individual and channel-level notification settings
Managing team document library uploads and organization
Editing documents within Teams or using web and desktop applications
Adding custom application tabs to team workspaces
Conducting private conversations and collaborative discussions
Transitioning from text chat to audio calls
Scheduling and conducting meetings within Teams
Accessing and managing files across the platform
Integrating additional Office 365 applications into Teams
