Gain the knowledge and confidence to excel in your new supervisory role, equipped with proven skills and best practices you can immediately apply on the job. Build a personal action plan for sustained success while establishing the mindset and behaviors of an effective supervisor.
This highly impactful two-day seminar provides newly promoted supervisors with structured guidance to sidestep common pitfalls. Our experienced faculty share insider knowledge and teach the essential skills required for people management, including delivering corrective feedback, coaching employees, resolving conflicts, and delegating responsibilities effectively. Through expertly facilitated hands-on practice and real-world scenarios, you will gain confidence and practical know-how applicable immediately upon returning to your position. You will develop a customized action plan outlining concrete steps toward achieving greater success as a new supervisor.
Intended Participants:
- Newly promoted supervisors with less than one year in a supervisory position, process and production supervisors seeking to strengthen their supervisory effectiveness through structured training
Core Topics and Skills Covered:
- Setting yourself up for ongoing success in your new role
- Making the transition to a new supervisory role and releasing your previous identity
- Addressing the expectations of key stakeholder groups, including your direct supervisor, team members, senior leadership, and former peer colleagues
- Conducting a personal gap analysis to identify how you can meet critical stakeholder expectations
- Leveraging your behavioral style using the Personal Style (PSI) Assessment tool
- Adapting your personal style to build more productive and effective relationships
- Establishing performance goals to propel you to the next level of supervisory effectiveness
- Managing employee performance and providing effective training to your team
- Delivering supportive feedback and constructive corrective feedback to team members
- Managing conflict and disagreement with greater skill and ease
- Transforming conflicts into opportunities for positive organizational change
- Applying proven techniques to resolve conflicts and restore collaboration
- Applying evidence-based delegation techniques to assign work effectively to your team
- Creating a comprehensive delegation plan for ongoing use with team members
- Managing and protecting your time for maximum effectiveness
- Identifying three high-impact action items to address immediately upon returning to work
Outcomes and Benefits:
- Create a personalized growth plan for your first year in supervision
- Release your former role and establish your credibility as a supervisor
- Modify your behavioral style to achieve a competitive advantage
- Use the instant feedback model to establish a productive coaching relationship
- Manage your emotions and think strategically when facing workplace conflicts
- Make definite, decisive choices when managing your time and protecting your availability
