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Successfully Managing People (Live Online)

via CourseHorse

Overview

Ready to build an effective team and maximize productivity? Learn to navigate team dynamics using emotional intelligence while adjusting your leadership approach to fit each situation and resolve interpersonal conflicts constructively.

You'll Learn How To:

  • Inspire every team member in meaningful ways, regardless of their personal values or perspectives
  • Deliver both positive reinforcement and constructive criticism to turn struggling employees into productive contributors
  • Select and apply the most suitable conflict resolution method to reduce workplace friction

You'll Also Receive:

  • Interactive case study exercises to practice adapting your management style
  • Individualized feedback from instructors and fellow participants
  • Self-assessment tools administered before and after the seminar
  • Follow-up materials to reinforce key concepts after the training concludes
  • Supplementary resources to help you achieve your professional development goals

Who Should Attend:

This course is designed for managers and supervisory staff whose effectiveness depends on successfully leading teams through strong communication, collaborative partnerships, and dedication to collective objectives.

How You Will Benefit:

  • Master complex workplace situations with battle-tested strategies and approaches
  • Communicate with truthfulness, precision, and clarity
  • Adapt your management approach to build stronger, more productive working relationships
  • Customize your techniques to motivate and develop different personality types
  • Establish ethical leadership practices and foster ethical behavior throughout your organization
  • Understand how personal and organizational values influence leadership effectiveness
  • Leverage emotional intelligence principles to improve your overall professional impact

What You Will Cover:

  • Master complex workplace situations with battle-tested strategies and approaches
  • Communicate with truthfulness, precision, and clarity
  • Adapt your management approach to build stronger, more productive working relationships
  • Customize your techniques to motivate and develop different personality types
  • Establish ethical leadership practices and foster ethical behavior throughout your organization
  • Understand how personal and organizational values influence leadership effectiveness
  • Leverage emotional intelligence principles to improve your overall professional impact

Outline and Learning Objectives:

  • Examine how managerial responsibilities have evolved in contemporary business environments
  • Identify the importance of personal and organizational values in team management
  • Define ethical leadership and its critical role in organizational success
  • Analyze how workplace culture shapes employee behavior and team performance
  • Evaluate your own management style and learn to adjust it for various situations and individuals
  • Develop strategies to motivate different personality types and work preferences
  • Strengthen your ability to communicate effectively with direct reports and colleagues
  • Apply emotional intelligence competencies to enhance your professional effectiveness
  • Utilize feedback mechanisms to enhance performance and address challenging employee situations

The Modern Manager's Role in Today's Organizations

  • Explore how economic shifts and social changes have transformed management expectations
  • Establish clear criteria for what constitutes successful team leadership
  • Examine specific obstacles you encounter when engaging and motivating team members in contemporary workplaces

Organizational Culture and Ethical Leadership

  • Define values and explore where they originate within individuals and organizations
  • Recognize the ways values influence workplace relationships and overall business performance
  • Identify value conflicts that may emerge within yourself, among colleagues, or throughout the organization
  • Connect organizational values to company culture and employee behavior
  • Explain what constitutes ethical leadership and the manager's responsibility in establishing ethical standards

Personal Styles: DiSC Assessment

  • Identify your own DiSC profile and behavioral preferences
  • Develop insight into both the advantages and challenges of your personal style
  • Learn to recognize behavioral patterns and communication preferences in other people
  • Build strategies for collaborating more effectively with people whose styles differ from yours

Motivating Your Team

  • Clarify what drives employee motivation and engagement in the workplace
  • Explore factors that inspire, discourage, or demotivate employees
  • Distinguish between intrinsic and extrinsic motivation approaches
  • Design individualized motivation strategies based on employee needs and circumstances
  • Implement delegation techniques that increase employee engagement and ownership

Delegation and Task Assignment

  • Learn various delegation approaches and when to apply each one
  • Match delegation styles to employee capabilities and readiness
  • Develop openness to experimenting with different delegation methods to suit individual needs

Communication Skills for Managers

  • Use positive reinforcement effectively to boost employee morale and strengthen team cohesion
  • Deliver constructive feedback in ways employees can hear and act upon
  • Handle situations involving underperforming or problematic employees

Emotional Intelligence

  • Understand the definition and core components of emotional intelligence
  • Explore the five key competencies that comprise emotional intelligence
  • Create a personal action plan for developing your emotional intelligence capabilities
  • Monitor and manage emotional responses that affect your leadership presence and team environment
  • Foster empathy in your interactions to strengthen professional relationships

Taught by

American Management Association

Reviews

4.6 rating at CourseHorse based on 8 ratings

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