Strengthen your ability to lead collaboratively in complex, multi-stakeholder environments. Develop a range of practical skills that are useful in a range of real world contexts.
This course offers a comprehensive exploration of essential skills and strategies for establishing strong relationships, fostering collaboration, and promoting personal and professional growth. Participants will gain a deep understanding of relationship-building approaches, emotional intelligence, conflict management principles, developing others, and strategies for promoting collaboration and team building.
Target Audience
This course is appropriate for employees who are not currently in a position of leadership. This includes people who aspire to leadership positions in the future, have been identified as a potential leader, or anticipate moving into a leadership position within the next 5 years.
This course includes:
- 2 days of live, project-based training from experts
- Proprietary workbook included
- Verified digital certificate of completion
- Learn at an accredited institution
- Credits: 1.2 CEUs
- Small class sizes
What You'll Learn at a Glance
- Analyze approaches for relationship-building.
- Apply elements of emotional intelligence.
- Analyze principles of conflict management.
- Analyze approaches for developing others.
- Analyze strategies for promoting collaboration and team building.
Course Syllabus
Module 1: Understanding Collaborative Leadership
- Define collaborative leadership and its value in public service
- Identify key traits and mindsets of collaborative leaders
- Explore the differences between hierarchical and collaborative approaches
Module 2: Building Relationships and Trust
- Develop relational intelligence and authentic connections
- Foster trust through transparency, empathy, and accountability
- Understand psychological safety as a foundation for collaboration
Module 3: Communication and Dialogue
- Enhance listening, inquiry, and dialogue skills
- Use inclusive communication strategies to engage voices
- Navigate conflict constructively to strengthen collaboration
Module 4: Facilitating Collaborative Work
- Apply facilitation techniques to co-create solutions
- Use consensus-building and group decision-making tools
- Balance power dynamics to support equitable participation
Module 5: Leading Across Boundaries
- Collaborate across departments, sectors, and stakeholder groups
- Recognize challenges of cross-functional and cross-cultural leadership
- Build networks and partnerships for shared impact
Module 6: Embedding Collaboration in Leadership Practice
- Integrate collaborative approaches into day-to-day leadership
- Align collaboration with strategic goals and organizational change
- Create a personal plan to lead more collaboratively
