Join technical professionals who are actively enhancing their team-building and leadership capabilities with AMA's proven instructors and curriculum.
Who Should Attend:
IT and technical professionals, including team leaders, managers, directors, and others who want to strengthen their team-building and leadership competencies.
Leaders of technical professionals face a significant challenge: achieving successful task completion and project delivery through positive, collaborative work relationships. Leadership team development provides the essential foundation for getting things done effectively. In this highly interactive seminar, you will learn how to build and lead high-performing teams, evaluate your team's performance objectively, and develop a concrete action plan for sustained leadership success and continuous improvement.
How You Will Benefit:
- Gain hands-on practice in building and leading effective teams
- Maintain strong team performance and morale during periods of organizational change
- Manage and constructively resolve team conflicts
- Develop essential skills to navigate the day-to-day challenges and complexities of team leadership
What You Will Cover:
- Understand the differences between technical and nontechnical professionals and how these impact your leadership approach
- Explore various team structures: functional, cross-functional, self-managed, and self-directed teams; and how to adapt your leadership style to meet each team's unique needs
- Master the key steps for building and developing high-performance teams
- Learn to evaluate individual and team performance effectively
- Use discipline, coaching, communication, problem-solving, and authority as tools to effectively manage your people
Special Feature:
AMA Blended Learning combines expert instructor-led training with online pre- and post-seminar assessments, targeted tune-up courses, and comprehensive resources to maximize your learning and professional development. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and comprehensive experience for learners, producing significant returns on investment for both employers and participants.
Course Outline
Learning Objectives
- Lead Teams of Technical Professionals Effectively
- Balance the Roles of Leading, Managing, and Individual Contribution
- Deploy the Appropriate Type of Team for Each Specific Situation
- Use the Team Meeting Success Tool to Improve Team Performance and Collaboration
- Train Team Members on Best Practices for Effective Teamwork
- Analyze Changes in Team Dynamics and Take Appropriate Action
- Use Conflict Constructively to Drive Innovation and Improve Results
- Coach and Provide Constructive Feedback to Individuals and Teams
- Demonstrate Effective Motivation, Communication, Coaching, and Leadership Without Formal Authority
- Evaluate Individual and Team Performance with Future Focus
- Develop and Monitor Performance Plans with Clear Metrics
- Move a Team Toward High Performance and Sustained Excellence
- Create a Personal Development Plan to Improve Your Leadership Capabilities
Forming
- Identify the Unique Characteristics of Technical Professionals
- Recognize How Technical Professionals Share Common Ground with Other Professionals
- Apply Your Understanding of Technical Professionals to Strengthen Your Leadership
- Differentiate Among the Roles of Doing, Managing, and Leading
- Allocate Your Time Strategically Across All Three Roles
- Navigate the Unique Challenges Facing New Team Leaders
- Select the Most Appropriate Team Type for Each Situation
- Assign Teams Suitable Activities and Clear Objectives
- Use the Team Meeting Success Tool to Improve Effectiveness
- Perform Your Role as Team Leader Confidently and Train Team Members Accordingly
- Establish the Foundational Elements of Team Building
- Apply Your Leadership Style with Awareness and Flexibility
- Analyze Changes in Team Dynamics Proactively
- Respond Effectively When Team Dynamics Shift or Change
Storming
- Use Conflict as a Constructive Tool for Team Development
- Prevent or Minimize Conflicts That Are Destructive or Unproductive
Norming
- Manage Day-to-Day Team Operations Using Strategic Planning, Discipline, Problem-Solving, and Delegation
- Coach Team Members and Provide Meaningful, Constructive Feedback
- Lead Your Team Using Effective Motivation, Communication, and Leadership Without Formal Authority
- Evaluate Individual Performance with a Forward-Looking Perspective
- Evaluate Team Performance with a Forward-Looking Perspective
- Plan for Sustained Success, Both Strategically and Tactically
- Monitor and Measure Performance Against Clear Metrics
- Take Ownership and Actively Improve Performance
- Build a Personal Plan to Enhance Your Leadership Skills
Performing
- Guide Your Team Toward Achieving High Performance and Sustained Excellence
- Articulate Your Key Learning from the Program
- Confirm That Your Important Concerns Have Been Adequately Addressed