Overview

This course includes

2 days of live, project-based training from experts
Proprietary workbook included
Verified digital certificate of completion
Learn at an accredited institution
Credits: 1.2 CEUs
Small class sizes

Learn the essential skills for establishing healthy group dynamics and developing a strong team. Whether you are a team leader or team member, gain the skills necessary for effective team performance in this highly interactive course. Bring this course on-site to train your entire team cost effectively.

Target Audience

This course is ideal for both team leaders and members who want to establish healthy group dynamics and develop a strong, cohesive team. It is particularly beneficial for those looking to enhance their team’s performance through effective collaboration and interaction. Participants will gain essential skills for fostering effective team performance in a highly interactive setting.

What You'll Learn at a Glance

Identify the characteristics of high-performing teams.
Analyze the behavioral differences that exist between group members and team players.
Explain the importance of collaborative relationships within teams.
Identify the stages of team development.
Explain the team's needs in the task of maintenance dimensions of team functioning.
Explain the importance of a team charter in building a common understanding of team purpose and goals.
Define the various roles essential in managing the team process.
Work through disagreements and conflicts within the team.
Describe the value of influence within teams.
Identify methods for team problem-solving and decision-making.
Explain various communication techniques that promote more effective dialogue within the team environment.
Identify personal communication strengths and weaknesses that enhance/inhibit collaboration.
Prepare key elements for effective team meetings.
Develop an individualized action plan for immediate application in the work environment.

Course Syllabus

Module 1: Introduction to Teams

Describe how current teams are performing
Differentiate between groups and teams
Identify behavioral characteristics of team members

Module 2: Team Development

Understand the stages of team development: forming, storming, norming, performing
Recognize the importance of collaborative relationships in team building
Discuss individual differences and their role in successful teams

Module 3: Building an Effective Team

Define team needs and understand the role of a team charter
Identify appropriate roles in a team and the importance of task vs. maintenance roles
Learn the key elements of team dynamics for building a high-performing group

Module 4: Effective Team Communication

Understand the differences between defensive and supportive climates
Develop ground rules for effective meetings
Identify common communication barriers and develop strategies for overcoming them

Module 5: Resolving Conflict

Describe the functional and dysfunctional characteristics of conflict in teams
Identify conflict resolution styles and their impact on team dynamics
Use influence strategies to manage conflict and maintain team unity

Module 6: Group Agreement and Problem Solving

Learn techniques like Force Field Analysis and Nominal Group Technique for problem solving
Understand the importance of consensus and decision-making in teams
Develop action plans for resolving team conflicts and enhancing problem-solving