Business Analysis for the IT Professional (Live Online)

The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future.

This IT Business Skills Series course does not follow the intensive hands-on lab methodology that is used in our traditional system administrator or developer classes. Our IT Business Skills classes have less of a hands-on component and more of a lecture/presentation style delivery.

Who should attend

• New business analysts
• Experienced business analysts looking to update their skills and understanding of their role
• Project managers who incorporate business analysis roles in their projects
• Managers that have business analysts on their staff
• Individuals with a general understanding of database concepts and programming and systems development

What you will accomplish

• Describe the relation between projects and processes
• Describe three major project development methodologies
• Discuss the basics of enterprise analysis and its impact on project selection
• Learn the communications processes and how they can impact project requirements
• Determine each participant’s communications style (BEST profile) and how that understanding can help in eliciting requirements
• Gather and document user requirements using the following techniques
• Interviews
• Collaborative sessions
• Prototyping
• Using the Work Breakdown Structure
• Use case basics
• Business process analysis
• Modeling the business
• Fundamentals of Process Modeling
• Requirements validation through Data Modeling
• Testing fundamentals and quality assurance

Course Outline:

• Overview
• Requirements Gathering
• Modeling
• Fundamentals of testing
• Templates
• Practical Application Sessions