Fundamentals of Business Analysis

Overview

Business analysis is at the heart of successful change initiatives, ensuring that business needs are clearly understood and solutions deliver measurable value. This course provides a practical introduction to the core skills, techniques, and methodologies used by business analysts across industries. You’ll learn how to identify and analyze business needs, define and document requirements, and manage scope effectively. The course also covers stakeholder engagement, change facilitation, and structured approaches to evaluating solution performance. Combining industry-standard frameworks with real-world techniques, it equips you to navigate complex business challenges with confidence. Designed for aspiring business analysts as well as project managers, system analysts, change managers, and UX designers, this course builds foundational competencies for project-based environments. No formal prerequisites are required beyond a basic understanding of workplace collaboration. By the end of the course, you’ll be able to plan and execute business analysis tasks, communicate effectively with stakeholders, and apply proven methods to drive organizational success.

Syllabus

Fundamentals of Business Analysis

Learn the fundamental skills for becoming a Business Analyst, including understanding the role of business analysis in the organization, what makes a good business analyst, and gaining a collection of foundational skills used by all the business analysts regardless of industry or level of seniority such as: applying analysis to determine the business needs, identifying the stakeholders, gathering and documenting different types of requirements, ensuring the solutions deliver the expected value.