Most Editors who know their applications well may still be timid when their system inevitably malfunctions. The goal of this workshop is to create the troubleshooter mindset. This helps students understand how to ask better questions that will lead to quicker solutions so individuals and teams can work more efficiently.
Through lecture and real-life exercises, this 16-hour workshop will show how common (and not-so-common) issues are resolved by having participants ask questions and apply solutions but with time to slow down, discuss as a group, and analyze the circumstances in detail. We will discuss the process using Avid Media Composer with questions and answers that lead to the arrival of clearer, quicker solutions, which can be achieved in even the busiest of work environments. At the end of the workshop, participants are encouraged to demonstrate their newly learned skills individually and as part of a team.
Although the class centers on using Avid Media Composer, participants who complete the workshop will develop critical thinking skills and team player attributes applicable to other challenges that may cross their path, offering them better peace of mind in the workplace.
Objectives
Upon completion of this class, students will be able to:
- Troubleshoot common and uncommon issues arising in an Avid editing workplace
- Utilize new critical thinking and problem-solving skills
- Utilize new teamwork attributes
- Expedite the troubleshooting process
- Apply hands-on experience to new situations
Audience
This class is designed for:
- Editors
- Assistant Editors
- Avid Customer Support Engineers (ACSR
- Support and maintenance personnel
- IT professionals assisting clients running Avid Media Composer
- Any post-production staff who wish to learn how to troubleshoot and expand their technical expertise
Note: Engineers who have been building AVID systems for over twenty years will know many of the problems addressed in class and may not benefit from attending.
Prerequisites
One or more of these requirements are needed to attend:
- Completion of Avid Media Composer Fundamentals I (MC101)
- Minimum of 3 months editing full-time on MAC or PC
- Minimum of 3 months working in video post-production
- Minimum of 3 months in Media Composer technical support on MAC or PC
