Develop the leadership skills needed to guide yourself and others through organizational change and uncertainty. Learn practical techniques for handling a variety of leadership issues.
This course investigates the skills managers need to have to ensure they fulfill their responsibilities around managing finances, human resources, and technology within the federal workplace. A combination of an overview of federal guidelines and real expectations for managers at specific levels of the organization are discussed. A broad understanding of each of these critical topics and how to strengthen knowledge and apply it within current positions will be covered.
Target Audience
This course is appropriate for employees who are new or recently promoted into a position of leadership. This includes people who are in the process of taking on a new role or have been in a position of leadership for three years or less. These positions of leadership can be formal or informal, but they involve leading others, whether as a supervisor, manager, project manager, or team lead.
This course includes:
- 1 day of live, project-based training from experts
- Proprietary workbook included
- Verified digital certificate of completion
- Learn at an accredited institution
- Credits: 0.6 CEUs
- Small class sizes
What You'll Learn at a Glance
- Analyze the qualities of effective management.
- Utilize effective approaches to financial management.
- Utilize effective approaches to human capital management.
- Utilize effective approaches to technology management.
Course Syllabus
Module 1: Qualities of Effective Management
- See the “big picture” and align projects with mission, vision, and strategy.
- Build political savvy—relationships, influence, and awareness of organizational dynamics.
- Spot common barriers (poor communication, lack of delegation, weak relationships; skills gaps, conflict avoidance, resistance to change).
- Apply strategies to strengthen communication, delegate consistently, develop skills, address conflict, accept change, and keep a results focus.
Module 2: Financial Management Foundations
- Understand the federal budget cycle—formulation, congressional action, execution, and audit/review.
- Know key roles (CFO, budget analysts, accountants, auditors) and ethical/controls framework (A-11, A-123, GAO “Red Book,” Prompt Payment Act).
- Follow the transaction lifecycle from appropriation and apportionment to obligation, certification, and disbursement with required reporting.
- Apply strategies for effective stewardship: plan and justify budgets, execute within authority, monitor with metrics, and prepare for audits.
Module 3: Human Capital Management Foundations
- Define strategic HCM and OPM’s Human Capital Framework: Strategic Planning & Alignment, Talent Management, Performance Culture, Evaluation.
- Connect culture and mission to hiring, development, performance, and rewards; review PMA priorities and GAO success factors.
- Address trends—accountability, competition for talent, changing worker expectations, and shifting HR/manager roles.
- Clarify responsibilities at strategic, operational, and employee levels: workforce planning, development, performance management, labor relations.
- Measure and improve with data (e.g., HRStat), outcome metrics, and continuous evaluation for mission results.
Module 4: Technology Management Foundations
- Explain technology’s role (communication, automation, remote work, analytics, security) and survey current/emerging tools (IoT, cloud, biometrics, AI/RPA).
- Identify manager responsibilities: selecting solutions, modernization, governance, accessibility, cybersecurity, and policy compliance.
- Align tech to strategic plans; implement with clear objectives, stakeholder engagement, security/privacy, and change-management communications.
- Evaluate and sustain: track post-implementation performance and costs, plan scalable improvements, and deliver targeted training based on needs assessments.
