Innovate strategies to drive enterprise-wide performance improvement and mission delivery across federal organizations.
This course focuses on equipping participants with the knowledge and skills to strategically plan on an organization-wide level, align organizational unit goals to the strategic plan, employ effective strategies for fostering an understanding of "the big picture," conduct performance reviews, and analyze progress for making necessary adjustments.
Target Audience
This course is appropriate for employees who have been in a formal position of authority for five years or more. These positions require leading others as well as understanding the bigger strategic picture of the organization.
This course has a prerequisite
Students should have an understanding of leadership principles, stakeholder engagement strategies, and public sector operations.
What You'll Learn at a Glance
- Analyze the concepts of change from an organizational viewpoint.
- Employ strategies that help everyone understand the “big picture.”
- Strategically plan on an organization-wide level. Align organizational unit goals to the strategic plan.
- Apply effective approaches for conducting performance reviews.
- Describe the importance of analyzing progress and adjusting as needed.
Course Syllabus
Module 1: Foundations of Organizational Change
- Define organizational change and its significance in public institutions
- Distinguish between adaptive and transformational change
- Explore common drivers and barriers to change
- Understand the role of leadership in initiating change
Module 2: Change Models and Frameworks
- Review major organizational change models (e.g., Kotter, Lewin, ADKAR)
- Apply models to public sector change scenarios
- Analyze organizational readiness and change capacity
- Select appropriate frameworks based on context
Module 3: Communication and Stakeholder Engagement
- Identify key stakeholders and communication strategies
- Build trust and support through transparent messaging
- Navigate resistance and support buy-in
- Use feedback loops and communication channels effectively
Module 4: Implementing and Sustaining Change
- Translate change plans into operational actions
- Align change initiatives with strategic goals and performance metrics
- Monitor progress and adjust based on feedback
- Ensure long-term sustainability through reinforcement mechanisms
Module 5: Leading Change in Public Sector Contexts
- Recognize the challenges of bureaucratic and political environments
- Incorporate ethics and public accountability into change leadership
- Develop strategies for inclusive and equitable change
- Apply lessons learned to agency-specific transformation efforts
