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FutureLearn

Contemporary Communication Strategies for the Modern Workplace

Starweaver via FutureLearn

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Overview

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Communication is at the heart of professional success. In today’s multicultural, hybrid, and technology-driven workplaces, professionals must navigate diverse communication styles, digital platforms, and challenging conversations with clarity and confidence.

On this two-week course, you’ll explore key workplace communication principles, including verbal, non-verbal, written, and digital communication.

Guided by expert instructors from Starweaver, you’ll develop strategies to adapt your communication style, provide constructive feedback, and foster collaboration across teams.

Develop essential communication skills for modern workplaces

Begin by examining the core elements of workplace communication, from active listening and non-verbal cues to written and digital communication.

Through case studies and real-world scenarios, you’ll learn to adapt your style to different audiences and contexts.

Enhance collaboration and manage workplace conflict

Explore techniques for providing and receiving constructive feedback, improving teamwork, and handling difficult conversations with emotional intelligence.

You’ll also gain tools for resolving workplace conflicts professionally.

Leverage digital tools for seamless communication

With the rise of remote and hybrid work, digital communication is more important than ever.

You’ll explore best practices for writing professional emails, delivering engaging virtual presentations, and using communication tools effectively.

This course is for professionals looking to improve business communication, workplace collaboration, and digital communication.

It’s ideal for managers, team leads, and customer-facing roles in HR, sales, project management, and customer service.

Taught by

Paul Siegel

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