Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Coursera

Effective Communication Strategies & Skills

via Coursera

Overview

Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off
One annual plan covers every course and certificate on Coursera. 40% off for a limited time.
Get Full Access
In this course, you will learn how to structure clear messages, influence stakeholders without formal authority, handle feedback and conflict more effectively, communicate under pressure, and advocate for yourself in conversations about role, scope, and compensation. You will build practical communication skills you can use in everyday work, from writing sharper emails and decision-oriented updates to navigating difficult conversations and cross-functional alignment. What makes this course unique is its focus on communication as a real workplace operating skill, not just a soft skill in theory. Instead of staying abstract, the course gives you practical frameworks you can apply immediately: executive summaries, story arcs, stakeholder mapping, feedback models, conflict de-escalation tools, negotiation structures, and personal communication habits you can actually practice. It also connects communication across a wide range of situations, including meetings, async work, high-stress moments, cross-cultural collaboration, neurodiversity awareness, and self-advocacy. Whether you lead projects, collaborate across teams, or want to communicate with more clarity and confidence, this course gives you a practical system for doing it better.

Syllabus

  • Say the Important Thing First: Structuring Clear Messages
  • Influence Without Authority & Stakeholder Communication
  • Feedback, Conflict & High-Stress Communication
  • Communicating Across Differences & Advocating for Yourself

Taught by

Evan Kimbrell

Reviews

Start your review of Effective Communication Strategies & Skills

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.