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CodeSignal

Leading with Emotional Intelligence

via CodeSignal

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Overview

Lead others with empathy and clarity by shaping emotional culture, addressing difficult dynamics, and developing your team’s emotional intelligence in sustainable ways.

Syllabus

  • Unit 1: How to Deal with a Passive-Aggressive Colleague
    • Reviewing Strategies for Handling Passive-Aggressiveness
    • Reflecting on Difficult Colleague Dynamics
    • Resolving Task Ownership Disputes
  • Unit 2: What to Do If You’re a Toxic Handler
    • Recognizing and Managing the Toxic Handler Role
    • Redirecting a Colleague to Better Support
    • Supporting a Colleague in Setting Boundaries
  • Unit 3: How to Help Someone Develop Emotional Intelligence
    • Connecting Empathy Growth to Leadership Vision
    • Assessing Emotional Intelligence
    • Discussing Team Wellbeing in Leadership
  • Unit 4: How to Manage Your Emotional Culture
    • Coaching a Colleague on Emotional Culture
    • Modeling Team Emotional Culture
    • Suggesting Emotional Culture Improvements

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