Discover the core elements of emotional intelligence, from self-awareness to empathy, and learn how to apply them for stronger relationships and better decision-making.
Overview
Syllabus
- Unit 1: Making Sense of Emotional Intelligence
- Explaining the Value of Emotional Intelligence
- Reflecting on Past Self-Awareness
- Balancing Empathy and Accountability
- Unit 2: You Can't Manage Emotions Without Knowing What They Really Are
- Distinguishing Feelings from Emotions
- Uncovering the Root Cause of Workplace Frustration
- Coaching Through Emotional Recognition Skills
- Unit 3: A Vocabulary for Your Emotions
- Matching Your Colleague's Energy
- Uncovering Hidden Emotions Together
- Journaling for Perspective Shift
- Unit 4: Are You Sure You Show Respect?
- Discovering Your Leadership Blind Spots
- Inviting Accountability to Inclusive Team Discussions
- Building Respect Through Personal Reflection