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CodeSignal

Communicating with Clarity and Impact

via CodeSignal

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Overview

Learn to lead effective conversations that drive performance, clarity, and alignment. This course helps sales managers develop the skills to tailor messages, set expectations, and communicate with confidence across reps, peers, and executives.

Syllabus

  • Unit 1: Active Listening
    • Inviting Insight With Open-Ended Dialogue
    • Turning Listening Into Leadership
    • Effective Feedback and Open Dialogue
  • Unit 2: Setting Clear Expectations
    • Communicating Outcomes Clearly
    • Assign Ownership with Confidence
    • Setting Clear Project Review Expectations
  • Unit 3: Show Empathy
    • Responding to Pressure with Care
    • Shifting Your Communication Tone with Non-Violent Language
    • Empathetic Leadership in Performance Reviews
  • Unit 4: Recognize Team Achievements
    • Reenforcing the "Why" by Celebrating Wins
    • Recognizing Resilience on Sales Teams
    • Recognizing and Supporting Team Performance

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