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edX

Mastering Software Sales - From Prospect to Close

via edX

Overview

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This beginner-level course path covers the core skills needed to manage a software sales cycle. You will learn how to identify promising prospects, personalize outreach, and maintain pipeline quality.

You will practice discovery approaches such as SPIN Selling, Pain-Claim-Gain, and the ARC method to uncover buyer needs, build trust, and position product value. You will also develop persistence, follow-up habits, and strategies for responding to rejection and pricing pressure.

The path concludes with practical negotiation and closing techniques. You will learn to use reciprocal concessions, manage timing, protect value, and secure clear buyer commitment.

Syllabus

  • Identify high-potential prospects and maintain a qualified sales pipeline
  • Craft personalized cold outreach that earns buyer attention
  • Conduct discovery conversations using established sales frameworks
  • Position product value around buyer needs and business outcomes
  • Respond to objections, rejection, and pricing pressure with resilience
  • Negotiate reciprocal concessions while protecting deal value
  • Close software deals with clear commitments and effective timing

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