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Amazon Web Services

Omnichannel ordering with Amazon Bedrock AgentCore and Amazon Nova 2 Sonic

Amazon Web Services and Amazon via AWS Skill Builder

Overview

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This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some courses have accessibility limitations and are working to address. If you require accommodation, please contact AWS Training and Certification Customer Support.

Learners can gain hands-on experience building a complete voice-enabled ordering system that works across mobile apps, websites, and voice interfaces. The course covers deploying multi-channel Voice AI infrastructure using AWS CDK, implementing an agent with Amazon Nova 2 Sonic for real-time speech processing hosted on AgentCore Runtime, connecting AI agents to backend services using Model Context Protocol through AgentCore Gateway, and testing with realistic ordering scenarios including route-based pickup recommendations. Participants will learn to handle bidirectional audio streams, maintain conversation context, and integrate backend services using managed, automatically scaling services.

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4 rating at AWS Skill Builder based on 1 rating

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