This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some courses have accessibility limitations and are working to address. If you require accommodation, please contact AWS Training and Certification Customer Support.
Learners will discover how to build and deploy a multimodal AI ordering assistant for WhatsApp using Amazon Bedrock AgentCore and Amazon Nova 2. The course covers handling text, voice notes, and voice calls through a single WhatsApp Business number, with shared cross-channel memory so customers are recognized across interactions. Participants will learn to connect agents to a restaurant backend via the Model Context Protocol, deploy the full stack with AWS CDK, and keep channel logic separate from business logic. The architecture ensures scalability by processing inbound messages asynchronously through a single HTTPS webhook.
