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Amazon Web Services

Build multi-tenant agentic chat applications on enterprise data with Amazon Bedrock Managed Knowledge Base

Amazon Web Services and Amazon via AWS Skill Builder

Overview

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This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some courses have accessibility limitations and are working to address. If you require accommodation, please contact AWS Training and Certification Customer Support.

Learners will discover how to architect a multi-tenant agentic document chat application using Amazon Bedrock Managed Knowledge Base. The course covers two core data flows -- document ingestion and conversational retrieval -- and explains how to enforce strict tenant isolation at every retrieval hop without building custom infrastructure. Participants will learn how the service handles ingestion, storage, embedding, ranking, and agentic multi-hop retrieval out of the box, enabling users to upload and query documents like contracts or reports in seconds while maintaining secure, identity-verified data boundaries across tenants at scale.

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