Knowledge Management Courses and Certifications

Coursera

Build Data Tables

Build clear data tables for IT management: follow table-creation best practices, avoid common mistakes, and populate a project milestones table tracking deliverables, deadlines, progress, and risk.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Organize Content Smartly

Organize shared knowledge spaces with parent–child hierarchies and purposeful linking, then use NPS scores, usability signals, and accessibility needs to diagnose and fix structural breakdowns.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Data Management, Databases, and Big Data

Learn how organizations govern and manage information: data governance frameworks, relational databases with ER modeling, normalization and joins, Big Data, data warehouses, and knowledge management.

• Coursera
• 3 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Structure Confluence Spaces

Design Confluence Cloud spaces that stay navigable: set up program and team spaces, apply template packs, and audit existing structures for orphan pages and duplication.

• Coursera
• 2 hours 20 minutes
• Self-Paced
• Paid Course

Coursera

Tag Content Smartly

Apply consistent labels to workspace pages: explain how labeling improves search accuracy, add three relevant labels, and verify the page appears in label-based search results.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Provide Confluence Help

Answer colleagues' Confluence questions by linking to official Confluence Cloud help articles, adding brief context, and using knowledge bases to drive self-service and cut repeat questions.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Document Automation: Use AI to Draft, Format, and Update Policies (Live Online)

Learn how AI-driven document automation can speed up the drafting, formatting, and updating of organizational policies.

• CourseHorse
• 2 hours
• Self-Paced
• $159.00

Technological innovation: a resource-based view

2 ratings at OpenLearn

This free course, Technological innovation: a resource-based view, aims to provide you with an overview and introduction to a range of related concepts, ideas and debates which enable you to ...

• OpenLearn
• 10 hours
• Self-Paced
• Free Certificate

AI Engineer

Multi-Agent AI and Network Knowledge Graphs for Change Management

Explore how multi-agent AI and network knowledge graphs revolutionize change management workflows, improving ticket resolution efficiency and network testing accuracy through real-world case studies.

• YouTube
• 19 minutes
• Self-Paced
• Free Video

Document Control & Good Documentation Practices (GDP) in GMP

129 ratings at Udemy

Master documentation and record control to comply with FDA, EMA, and WHO GMP requirements

• Udemy
• 1 hour
• Self-Paced
• Paid Course

Devoxx

Building Smarter Knowledge Management Systems with AI Technology

Leverage Java, Spring Boot, and Spring AI APIs to create advanced knowledge management systems using generative AI and vector databases for more user-friendly and accessible information retrieval.

• YouTube
• 52 minutes
• Self-Paced
• Free Video

Leading Asynchronous Organizations

2 ratings at Udemy

Build a deep work culture: async communication, decision logs, clear documentation, and distributed teamwork

• Udemy
• 2 hours
• Self-Paced
• Paid Course

Metadata & Training: Connecting Users to Assets

Discover what metadata is and how to connect users to digital assets through descriptive metadata and use cases. Learn metadata management and digital assessment management from the user perspective a

• edX
• 2 weeks, 2-4 hours a week
• Self-Paced
• Free Online Course (Audit)

Career Certificate

Business Excellence in a knowledge-driven Industry 4.0 world

This program is designed to help managers and consultants from a non-technical background decide where to invest and design their digital transformation strategies in connected, networked societies, a

• edX
• 14 weeks, 6-8 hours a week
• Self-Paced
• $418.00
• 2 courses

信息组织（英文版）

Explore how organizing systems structure data, information, and knowledge through design decisions, resource management, lifecycle methods, and knowledge representation.

• XuetangX
• Self-Paced
• Free Online Course