IT Support Courses and Certifications

Stress First Aid for Healthcare Workers: A Peer Support Tool

20 ratings at Coursera

Learn peer support techniques to recognize, address, and prevent stress reactions in healthcare settings, promoting recovery and well-being among colleagues.

• Coursera
• 13 hours 9 minutes
• On-Demand
• Paid Course

IT Help Desk Ticketing Tool for L1 Support

534 ratings at Udemy

Learn How to Create, Update and Resolve the Tickets for EUC Support in Level1 using JIRA and Manage Engine.

• Udemy
• 4 hours 53 minutes
• On-Demand
• Paid Course

Microcredential

Soporte de Tecnologías de la Información de Google

Prepárate para una carrera en soporte de TI con este programa de Google. Aprende sobre redes, sistemas operativos, administración de sistemas y seguridad informática a través de clases, pruebas y laboratorios prácticos.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Soutien des TI de Google

Formation professionnelle en informatique sans prérequis. Acquérez des compétences recherchées en moins de 6 mois pour décrocher un emploi bien rémunéré. Prépare aussi à la certification CompTIA A+.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Google شهادة تقنية المعلومات من

تأهيل شامل لوظائف دعم تكنولوجيا المعلومات للمبتدئين، يغطي المهارات الأساسية ويوفر فرص توظيف وشهادات معتمدة من الصناعة.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

IT-поддержка Google

Комплексная программа подготовки специалистов IT-поддержки от Google. Развивает навыки в сетях, ОС, администрировании и безопасности. Помогает начать карьеру в IT за 3-6 месяцев.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Google IT 지원 수료증 이수 과정

IT 지원 전문가로 성장하기 위한 종합적인 교육 과정. 기초부터 고급 주제까지 다루며, 실무에 필요한 핵심 기술을 습득하고 취업 준비를 할 수 있습니다.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Apoio Técnico de TI da Google

Prepare-se para uma carreira em apoio técnico de TI com currículo inovador da Google. Aprenda resolução de problemas, redes, sistemas operativos e segurança. Obtenha certificação reconhecida pela indústria.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Suporte em TI do Google

Certificado abrangente em suporte de TI, cobrindo resolução de problemas, redes, sistemas operacionais, administração e segurança. Prepara para funções de nível básico em empresas de qualquer porte.

• Coursera
• On-Demand
• Paid Course
• 5 courses

SAP Support Activities and SAP MM sample Support Tickets

454 ratings at Udemy

Roles of Support Consultant and sample Incidents, Service Requests and Change Requests

• Udemy
• 11 hours 14 minutes
• On-Demand
• Paid Course

Disability Awareness and Support

332 ratings at Coursera

Promote equal opportunity for students with disabilities in higher education through awareness, legislation, universal design, and assistive technologies. Gain competence in supporting diverse learners.

• Coursera
• 7 hours 31 minutes
• On-Demand
• Paid Course

Coursera

Create Customer Support Data with Google Sheets

414 ratings at Coursera

Transform raw customer support data into actionable insights using Google Sheets. Learn to leverage formulas, link tabs, and analyze performance against service standards.

• Coursera
• 2 hours 10 minutes
• On-Demand
• Paid Course

Cisco Certified Support Technician (CCST) Networking

385 ratings at Udemy

Core networking concepts, endpoints and media types, infrastructure, subnetting, and diagnosing problem

• Udemy
• 4 hours 13 minutes
• On-Demand
• Paid Course

Cisco Certified Support Technician (CCST): Cybersecurity

367 ratings at Udemy

Master cybersecurity fundamentals, network security, and incident handling while preparing for the CCST certification. Learn vulnerability assessment, digital forensics, and hands-on skills with Cisco, Microsoft, and Linux systems.

• Udemy
• 5 hours 11 minutes
• On-Demand
• Paid Course

Annual Campaigns: Building a Case for Support

51 ratings at Coursera

Comprehensive overview of annual giving programs, covering terminology, solicitation channels, and donor types. Learn to craft appeals, build portfolios, and implement multi-channel strategies for successful campaigns.

• Coursera
• 16 hours 35 minutes
• On-Demand
• Paid Course