Employee Experience Courses and Certifications

Branding and Customer Experience

561 ratings at Coursera

Explore the synergy between branding and customer experience, using a framework adapted from Customer Journey Mapping to align activities and measure impacts across departments.

• Coursera
• 11 hours 10 minutes
• On-Demand
• Paid Course

Employee Onboarding Crash-Course | An Intro To Onboarding

670 ratings at Udemy

An Intro To Onboarding To Create An Employee Onboarding Experience Other Organizations Will Be Jealous Of

• Udemy
• 1 hour 5 minutes
• On-Demand
• Paid Course

Professional Certificate in Customer Experience Management

601 ratings at Udemy

Professional Certificate in CX / Customer Experience Management by MTF Institute

• Udemy
• 1 hour 50 minutes
• On-Demand
• Paid Course

Generative AI in HR

4987 ratings at LinkedIn Learning

Explore the ways that generative AI technology is transforming not only businesses, but also HR departments and tasks.

• LinkedIn Learning
• 46 minutes
• On-Demand
• Free Trial Available

Achieve Successful HR Technology With The 5 Pillar Framework

331 ratings at Udemy

World class employee solutions for self-service, case management, portals, knowledge management and talent acquisition

• Udemy
• 5 hours 9 minutes
• On-Demand
• Paid Course

Advanced Certificate in Customer Experience Management

329 ratings at Udemy

CX, Customer Experience Management, Segmentation, CX Marketing, CJM, Service Blueprint and Process Design, Data Analysis

• Udemy
• 4 hours 42 minutes
• On-Demand
• Paid Course

Human Leadership

2593 ratings at LinkedIn Learning

Learn how to become a more human leader to create a supportive and meaningful workplace.

• LinkedIn Learning
• 36 minutes
• On-Demand
• Free Trial Available

HR and Digital Transformation

1709 ratings at LinkedIn Learning

Help your company evolve with the digital age. Learn about the role of human resources in successful digital transformation.

• LinkedIn Learning
• 56 minutes
• On-Demand
• Free Trial Available

AI for Human Resources Management / HR/ HRM Excellence

78 ratings at Udemy

Use AI for Human Resource Management including Talent Management, Performance Management, Learning and Development etc

• Udemy
• 5 hours 40 minutes
• On-Demand
• Paid Course

Introduction to User Experience

12 ratings at edX

Découvrez les fondements de l'expérience utilisateur, son impact sur les entreprises et les méthodes pour concevoir des produits centrés sur l'utilisateur à travers la recherche, l'idéation et le prototypage.

• edX
• 4 weeks, 6-9 hours a week
• On-Demand
• Free Online Course (Audit)

Coursera

GenAI for Onboarding: Automating Employee Journeys

Discover how to leverage Generative AI to automate onboarding processes, reduce administrative work, and create exceptional employee experiences through practical applications and ethical implementation strategies.

• Coursera
• 2 hours 43 minutes
• On-Demand
• Paid Course

Qualtrics XM Institute

Building an Experience Management Program

Explore Experience Management (XM) fundamentals, develop core competencies, and learn to create effective XM program roadmaps for enhanced customer and employee experiences.

• edX
• 6 weeks, 2-4 hours a week
• On-Demand
• Free Online Course (Audit)

Avado

Principles of Analytics

Learn the critical role of data in the workplace and its impact on key areas of your organisation. Discover evidence-based practices to create value for employees, customers, and stakeholders through data-driven HR strategies.

• edX
• 5 weeks, 5-6 hours a week
• On-Demand
• Free Online Course (Audit)

Qualtrics XM Institute Microcredential

Experience Management (XM) Fundamentals

Discover Experience Management (XM) fundamentals to systematically understand human needs and design experiences that build trust and loyalty with stakeholders, enabling smarter decisions in customer and employee experience programs.

• edX
• On-Demand
• $378.00
• 2 courses

Customer Experience (CX) Foundations

969 ratings at LinkedIn Learning

Gain a sound basis of knowledge to further your customer experience strategies and skills.

• LinkedIn Learning
• 47 minutes
• On-Demand
• Free Trial Available