Salesforce Courses

Explore the Future of Digital Labor

Explore the anatomy of an AI agent. Build your agent roadmap.

• Trailhead
• 44 minutes
• Self-Paced
• Free Online Course

Set Up Marketing Cloud Engagement

Learn the basics of Marketing Cloud Engagement and how to get your account set up for your team.

• Trailhead
• 5 hours 43 minutes
• Self-Paced
• Free Online Course

Optimize and Grow Your Use of Marketing Cloud Engagement

Grow your marketing efforts with cross-channel messages and automation. Extend Marketing Cloud with developer tools and other clouds.

• Trailhead
• 14 hours 6 minutes
• Self-Paced
• Free Online Course

Create Engaging Content to Achieve Your Marketing Goals

Define an email marketing strategy, build content, optimize your efforts with AI and analytics.

• Trailhead
• 14 hours 24 minutes
• Self-Paced
• Free Online Course

Deploy Marketing Cloud Engagement

Learn to manage data, create engaging email content, and build customer journeys.

• Trailhead
• 19 hours 9 minutes
• Self-Paced
• Free Online Course

Design and Implement AI Agents with Agentforce

Plan, build, test, deploy, and monitor an AI agent with Agentforce.

• Trailhead
• 9 hours 28 minutes
• Self-Paced
• Free Online Course

Agentforce Sales: Drive Pipeline Efficiency

Configure advanced sales intelligence, forecasting models, and automated outreach to optimize revenue operations.

• Trailhead
• 7 hours
• Self-Paced
• Free Online Course

Prepare for Your Salesforce Omnistudio Consultant Certification

Preparing to take the Omnistudio Consultant exam? Check out this trail.

• Trailhead
• 8 hours
• Self-Paced
• Free Online Course

Prepare for your Salesforce Omnistudio Developer Certification

Preparing to take the Omnistudio Developer exam? Check out this trail.

• Trailhead
• 12 hours
• Self-Paced
• Free Online Course

Explore Data Quality Fundamentals

Learn how to profile, clean, enrich, unify, and monitor data.

• Trailhead
• 3 hours
• Self-Paced
• Free Online Course

Lead a Values-Driven Organization

Learn how to bring your company's core values to life and give back to your community.

• Trailhead
• 1 hour
• Self-Paced
• Free Online Course

Build a CDP Data Strategy

Prepare to use your data in a customer data platform.

• Trailhead
• 2-3 hours
• Self-Paced
• Free Online Course

Support Customers in Enhanced Channels

Modernize your customer service with Enhanced Messaging and Enhanced Chat.

• Trailhead
• 3 hours 8 minutes
• Self-Paced
• Free Online Course

Data Cloud: Unlock the Value of Your Data

Unlock the value of your organizational data through Salesforce Data Cloud concepts, business impact analysis, and foundational implementation strategies.

• Trailhead
• 4 hours 10 minutes
• Self-Paced
• Free Online Course

Field Service: Optimize Operations on the Road

Learn core Field Service concepts, streamline processes, and boost customer satisfaction.

• Trailhead
• 9 hours 21 minutes
• Self-Paced
• Free Online Course